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Troubleshooting, Some quick and easy tips for resolving problems – LG DU-27FB34C User Manual

Page 57

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Page 57

Troubleshooting

Some Quick and Easy Tips for Resolving Problems

Symptoms

Possible Cause(s)

Possible Solution(s)

Page(s)

Picture Reception

Poor or no picture.

* TV station problems.

Try a different channel.

8/9/20

* Video menu not adjusted properly. Check Video menu option settings.

36

Local interference.

* Check for disturbing source.

The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks;
computers or portable phones; medical equipment.

* Appliance too close to TV.

If possible increase the distance between the TV
and the offending appliance. Or shut one of them off.

Poor or no color.

* Sub-standard broadcast.

Try a different channel.

8/9/20

* Sub-standard cable signal.

Notify cable company of reception problem.
If a VCR is connected, play a tape.

Picture wobbles

* RF not connected, loose.

Make or tighten connection.

12/15

or drifts.

* Local interference.

Try different channel.

8/9/20

Turn off interfering appliance.

* Scrambled CATV channel.

Tune to unscrambled channel.

8/9/20

No CATV reception.

* Cable not connected.

Connect cable to Antenna/Cable (RF) jack.

13/15

* Cable service interrupted.

Contact cable service.

* Antenna set, not CATV.

Select 'Cable TV' in Setup menu, run Auto Program.

19

Normal picture, poor

* Audio muted.

Press MUTE or volume right key to increase

8/9

or no sound.

sound level.

* Broadcast problem.

Try a different channel.

8/9/20

* A/V cables incorrectly connected. Install A/V cables correctly.

14/15/17/18

* Audio Out cable wrong.

Install Matrix Out external amplifier/speaker

16

cable correctly.

* Front Surround turned off.

Turn Front Surround On in the Audio menu.

35

* No 2nd Audio/ SAP on program.

Choose another audio mode option or a

35

different program.

Snowy or

* Wrong Ant. connection/location.

Move antenna, check connection/location.

12/15

Poor Picture.

* TV/VCR button set wrong.

Set TV/VCR button on VCR correctly.

* Wrong output channel selected.

Set output channels on all A/V equipment to

14/15

same channel (3 or 4).

* Loose connection.

Check that all connections are correct.

12-18

* Broadcast problem.

Try another channel.

8/9/20

* Video menu options set wrong.

Check Video menu brightness controls.

36

TV turns Off.

* Sleep Timer turned TV Off.

Turn TV back on.

8/9/20

* Off Timer turned TV Off.

Turn TV back on.

8/9/20

* Power failure.

Check other power outlets.

* Power outlet controlled by switch. Connect TV power cord to outlet that is

(Switch turned off.)

not controlled by a switch.

TV turns On.

* On Timer turned TV On.

Disable On/Off Timer.

29

TV does not turn

* On/Off Timer option disabled.

Go to Timer option in Setup menu and

29

On/Off per On/Off Timer

enable On/Off Timer.

settings.