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Troubleshooting – Asus PCI-G31 User Manual

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PCI-G31 WLAN Card User Manual

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ASUS WLAN Card

6. Troubleshooting

This chapter provides solutions to problems which you may encounter when

installing or using the ASUS PCI-G31 WLAN card. Contact a qualified service

technician for assistance if the problem still exists after you have performed the

troubleshooting solutions.

How do I verify that my WLAN card is installed properly?

1. Right-click

My Computer from the Start menu, then select Properties.

2. Select the

Hardware tab, then click Device Manager.

3. Double-click

Network adapters.

4. Double-click

Ralink Turbo Wireless LAN Card. A Ralink Turbo Wireless LAN

Card Properties window appears.

5. Check

Device status to see if the WLAN Card is working properly.

There is a yellow exclamation mark or a yellow question mark over

the icon of Ralink Turbo Wireless LAN Card in the Device Manager

window.

In this case, you have to update/reinstall the WLAN card driver.
1. On the

Ralink Turbo Wireless LAN Card Properties window, select the Driver

tab.

2. Click

Update Driver.

3. A

Hardware Update Wizard window appears. Follow the onscreen instructions

to complete the installation of the WLAN card driver.

My WLAN card cannot connect to any Access Points.

• Check if

Network Type is set to the Infrastructure mode.

• Check if the

SSID of your WLAN card is the same as that of the access point

you want to connect to.

• Check if the

Encryption settings of your WLAN card are the same as those of

the access point you want to connect to.