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Important information, Purchase information, Customer service – Bosch WTB86200UC User Manual

Page 4: Ormation purchase information customer service

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Important information

Purchase information

Please take a moment to record the following basic

information about the purchase of your new Bosch dryer.
This information will be helpful in the event you need to

contact Customer Service or would like to order

accessories or replacement parts for your dryer.

The model number includes the slash and a two digit

number (eg: "/01"). Please be sure to include the final 2

digit number when filling in your model number. This

helps make sure any parts you may need are correctly

matched to your specific machine.
Date of Purchase:___/___/_____
Where Purchased:___________________________
E-Nr. :_______________/____ (ex: WTB86202UC/01)
FD :__________-_________ (ex: FD 9304|90007,

provides production date)

Customer service

Your dryer does not require any special care other than

the maintenance and care mentioned in this manual. If

you have a problem with your dryer, please consult
~ Troubleshooting; Page 28.

This may save you money. If a technician comes out to

advise you of information that is in the Troubleshooting

table you may be charged, even if your dryer is still under

warranty.

If service becomes necessary, contact your dealer or

installer or an authorized service center. Do not attempt

to repair the appliance yourself. Any work performed by

unauthorized personnel may void the warranty.

If you are having a problem with your dryer and are not

pleased with the service you have received, please follow

these steps:

1.

Contact your installer or the Authorized Service

Contractor in your area and explain to them why you

are not satisfied. This will usually correct the problem.

2.

If after working with your installer or service technician

the problem still has not been resolved to your

satisfaction, please let us know either by writing to us

at:

BSH Home Appliances
1901 Main Street, Suite 600
Irvine, CA 92614

or calling us at:
1-800-944-2904

When writing or calling please have the following

information available:

E-Nr. (model number, example: WTB86202UC/01)

FD (serial number, example: 9304

|

90007)

Date of Original Purchase (receipt required)

Date Problem Occurred

Explanation of Problem

If writing, please also include a daytime telephone

number and a copy of the sales invoice.

When calling Customer Service, please be ready to

provide the model number E-Nr. and FD number. This

information will help provide the best support for your

dryer.

Additional information is available at our website:
www.bosch-home.com

The E-Nr. (model number) and the FD (serial) number

are found on the rating plate label.

(1U

)'

(1U

)'