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Frequent problems and answer, Others – Addtron Technology Netphone KE1021A User Manual

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contact’s phone number. Press SET/OK to add.

7.10.3Modify or delete SpeedDial number

Press M1---M8 speed dial to be modified or deleted. Press SET/OK to delete the currently stored speed dial.

Press SET/OK if you wish to enter new details for this speed dial. Otherwise, if you wish to leave the

SpeedDial empty just press ESC. Please press SET/OK to save the changes when prompted to.

Note: Speed dials can not be modified. You must delete the speed dial and then enter a replacement.

8. Frequent Problems and Answer

Problem Possible

Cause

Solution

Your internet connection bandwidth

is less than 30Kbps

Poor Voice Quality

Unstable network connection:

Network delay > 500ms or network

trembling > 100ms or network

packet loss > 10%

Your internet connection may not be

performing correctly. Please contact your

Internet Service Provider or Network

administrator.

Phone’s connection to the internet is

obstructed by a firewall.

Your network has a proxy server

which is blocking the phone’s

connection to the internet.

Please contact the supplier of your Mamakall

Netphone for advice on how to configure

your firewall or proxy server.

Your phone is configured with

incorrect account details.

Please contact the supplier of your Mamakall

Netphone for advice on how to reconfigure

your account details.

Phone continues to

display either ‘Please

Wait’ or ‘Wait Logon’

Your phone is configured with an

incorrect server address.

Please contact the supplier of your Mamakall

Netphone to confirm your phone has the

correct server details.

9. Others

9.1 System Characteristics

z Program memory—1024KB Flash memory
z Ethernet interface—One or two RJ45 connector compatible with IEEE 802.3 10 Base-T
z Keypad besides the standard keys 0-9,*, , there are another 12 function keys for operation and

setting of Netphone-KE1000

z Status indicator—LED to indicate working status and LCD light
z Hand free function—full duplex speakerphone, dial-tone, speaker and loudspeaker volume can be

digitally adjusted independently

z AC/DC adapter— input 100~120V (USA, Japan etc.) or 220~240V (China, Europe etc.) or

100~240V,47-63Hz

z Log on Soft-switch
z Automatic find Soft-switch
z Support DHCP: Automatically obtain local IP, subnet mask, router IP
z Support PPPoE
z Voice active detection
z Comfortable noise generation

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