Brother DS-820W User Manual
Page 17

Troubleshooting
A
Error Message
Cause
Action
The connection was prematurely
closed.
The network connection may be
temporarily stopped.
This may occur due to a network
problem. You can try again later
or check with your System
Administrator.
Exceeded the specified size limit. The image file you have uploaded
to the server may be too large and
exceed the size limit.
Check with your System
Administrator for file size
limitations.
Unable to resolve the host name. The host name may be incorrect. Check with your System
Administrator for the correct host
name.
Unable to resolve the proxy name. The proxy host name may be
incorrect.
Check with your System
Administrator for the correct proxy
host name.
Unable to receive complete
response from server.
The request may not have been
received by the server.
This may occur due to a network
problem. You can try again later
or check with your System
Administrator.
The request was cancelled.
The request may not have been
received by the server.
This may occur due to a network
problem. You can try again later
or check with your System
Administrator.
The request was not permitted by
the proxy.
The request was not permitted by
the proxy.
Check with your System
Administrator for details about the
proxy server.
A complete request could not be
sent to the remote server.
A complete request could not be
sent to the remote server.
This may occur due to a network
problem. You can try later or
check with your System
Administrator.
An error occurred while
establishing a connection using
SSL.
The network server may not
support SSL.
Check with your System
Administrator.
No response was received during
the time-out.
The scanned file could not be
uploaded to the server before the
connection timed out.
The network connection speed
may be too slow. Try again later.
A server certificate could not be
validated.
A server certificate could not be
validated.
Check with your System
Administrator to make sure you
have permission to access the
network file server.
Invalid Document Library/Folder. The library name or folder name
could not be found on the server.
Make sure the library and folder
names are correct.
Method not allowed.
You are not allowed to access the
network file server.
Check with your System
Administrator to make sure you
have permission to access the
network file server.
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