Sterlco BP800 Series Granulators - Manual (Page 33)

Chapter 7: Appendix 33 of 41
Chapter 7: Appendix
7-1 Returned Material Policy
Credit Returns
Prior to the return of any material, authorization must be given by the manufacturer. A
RMS number will be assigned for the equipment to be returned.
Reason for requesting the return must given.
All returned material purchased from the manufacturer is subject to 15% ($75.00
minimum) restocking charge.
All returns are to be shipped prepaid.
The invoice number and ate or purchase order number and date must be supplied.
No credit will be issued for material that is not within the manufacturer’s warranty period
and/or in new and unused condition, suitable for resale.
Warranty Returns
Prior to the return of any material, authorization must be given by the manufacturer. A
RMS number will be assigned for the equipment to be returned.
Reason for requesting the return must given.
All returns are to be shipped prepaid.
The invoice number and ate or purchase order number and date must be supplied.
After inspecting the material, a replacement or credit will be given, at the
manufacturer’s discretion, if the item is found to be defective in materials or
workmanship. Purchased components are covered under their specific warranty terms.