Sterlco M2B+ Controller User Manual
Page 56

Problem
Possible Cause
Solution
Unit shuts down after running 
through Ramp/Soak program
The Program End function is 
incorrectly configured.
Change the value of “Prog 
End” from OFF to desired 
action at the end of the 
program.
Setpoint temperature does not 
change when using the Up or 
Down Arrow keys
Security password set to 
lockout status
Change security setting to gain 
access to parameters.
Controller setup in remote 
analog input.
Change “Remote Input” 
parameter in Secondary Menu 
to “OFF.”
Buttons on the face of the 
controller do not function 
when pressed
Security password set to 
lockout status
Change security setting to gain 
access to parameters.
Controller parameters setup to 
in remote function.
Change parameters to be in 
local function.
Excessive environment noise
Consult factory.
Controller does communicate 
with remote host computer
Communications board 
improperly installed.
Check slot J8 on the secondary 
controller board to ensure 
proper board installation
Incorrect protocol selected
Change parameter “Comm 
Protocol” in the Secure Menu 
to proper protocol (MOD for 
MODBUS® RTU or SPI)
Incorrect address selected
Change the parameter “Comm 
Addr (Hex)” in the Secure 
Menu to a unique address in 
hexadecimal. This parameter 
will depend on the type of 
protocol being used. (See 
debug menu on page.)
Incorrect communications 
speed.
The parameter “Comm Baud 
Rate” in the Secure menu must 
equal the speed of the host 
computer to communicate 
properly.
No Flow display
Check flow amp. JMR 5’ 
Lo for low signal level 
Change jumper location
Check for pull up or pull down 
resistor on sensor input
Replace IK Resistor per 
elementary diagram. (See 
debug menu.)
LCD Display is dark
Contrast needs to be adjusted
Adjust POT, R82 to left or 
right until display illuminates.
Backlight is on, display reads 
“Power Available” [System 
off], Setpoint and process 
display has all 8’s.
“J6” DC input connector isn’t 
inserted into socket or all DC 
inputs are open at the same 
time
Insert 12 pin plug into the ”J6” 
socket and recycle power to 
the controller.
Sensor Low Display
Process temperature is outside 
of the sensor ref. Table range.
Consult factory.
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