Milestone Retail 2.2 - Manual (Page 10)

Milestone XProtect Retail 2.2; User’s Manual
www.milestonesys.com Page 10 How to Investigate
This window is very similar to the normal query window, where each line in the table represents a
transaction, and clicking a line will switch to the Video tab showing the specific transaction (see
Viewing Transactions and Video on page 10). The only difference between the drill down query and
the normal query is the Back button just above the table in the left side of the window. This button
will return to the group by query.
Note: If the Retail System is not correctly connected to the Milestone surveillance system it is not
possible to access the Video tab and clicking on a line in the result set will not result in any action.
(Please refer to Retail Application Settings on page 16 for instructions on setting up the connection
to the Milestone XProtect Enterprise system).
Viewing Transactions and Video
Click on the Video tab to see the each transaction with the receipt shown to the left and the
matching video to the right.