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Rma instructions, Product maintenance, Rfrhtemp2000a – MadgeTech RFRHTemp2000A User Manual

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RFRHTemp2000A

Product Maintenance

Battery Replacement

Materials: U9VL-J Battery
1. On the bottom of the enclosure, open the battery compartment by pulling in on the

cover tab.

2. Remove the battery by pulling it from the compartment.
3. Install the new battery, taking note of the polarity.
4. Push the cover closed until it clicks.

Recalibration

Standard recalibration for the RFRHTemp2000A is one point at 25 °C for the internal
temperature channel, and two points at 25 %RH and 75 %RH for the humidity channel.

Recalibration is recommended annually for any MadgeTech data logger; a reminder is
automatically displayed in the software when the device is due.

Pricing:
Recalibration traceable to NIST

$110.00

Recalibration

$70.00

RMA Instructions

To send a device back in to MadgeTech, follow the instructions below to create an RMA
(Return Merchandise Authorization) on the MadgeTech website:

1. Visit www.madgetech.com, under the Services tab select RMA Process.
2. When the web page opens, please sign in. If this is the first time, select Click here to

register an account and create one. Once signed in, click on the Make New RMA
button and fill in all the blank fields.

3. Complete the applicable fields on the form including customer Billing and Shipping

information, even if they are the same. Please see the field explanation below for a more
detailed description about questions asked in the Device Information section.

4. When all of the fields are complete, click Generate RMA.
5. Print out the confirmation page that follows containing the RMA number and

MadgeTech’s address for shipping. A Return Merchandise Authorization must be
accompanied by a copy of the RMA paperwork and shipping is prepaid by the
customer
. The RMA number should be clearly marked on the outside of the package.

6. Please ship the package via UPS, FedEx, TNT, or DHL to the address listed on the

confirmation page. USPS will not ship MadgeTech data loggers.

7. A notification email will be automatically sent when MadgeTech has received the RMA.

Countries approved for use, purchase and distribution of the RFRHTemp2000A:

Australia, Austria, Belgium, Bulgaria, Canada, Chile, China, Columbia, Croatia, Cyprus, Czech Republic, Denmark,
Ecuador, Estonia, Finland, France, Germany, Greece, Honduras, Hungary, Iceland, Ireland, Israel, Japan, Latvia,
Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, New Zealand, Norway, Peru, Poland, Portugal,
Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland,
Thailand, The Netherlands, Turkey, United Kingdom, United States, Venezuela, Vietnam

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