Badger Meter ORION AMR/AMI Hardware Solutions for Gas Utilities - Manual (Page 9)

5 View hidden files and folders
• Click the Windows Start button Then click
Control Panel > Folder Options If the Control
Panel is in Category view (see Figure 6), click
Appearance and Personalization first, then click
Folder Options
Result: the Folder options window opens.
• Click the View tab
• Find Hidden files and folders and select the radio
button next to "Show hidden file, folders, and
drives " See Figure 8
• Click OK to close the Folder Options window
Result: Hidden files and folders will now display.
6 Delete any previous ORS software folders
• Click Windows Start and go to Computer
• Go to the C:\ drive and open the Program Files
folder
Figure 8: show Hidden Files
• Delete the following folder if it exists: C:\Program Files\Badger Meter, Inc\ORS or Orion Reading System
• Go back to the C:\ drive and open the Users folder
• Delete the following folder if it exists: C:\Program Data\Badger Meter, Inc\ORS or Orion Reading System
If this file location does not exist, go to C:\Users\All Users\Badger Meter, Inc\ORS or Orion Reading System and
delete the folder
7 Re-hide hidden folders
• Click Windows Start> Control Panel> Folder Options> View tab
• Select the radio button next to "Don't show hidden files, folder or drives" and click OK
8 Restart the computer to complete the uninstall process
B Removing ORS 1 10 71 or Older (Windows 7)
1 Click the Windows Start button Then click Control Panel > Programs and Features. If the Control Panel is in
Category view, click Programs first, then click Programs and Features See Figure 5 and Figure 6
Result: the programs and Features window opens.
2 Locate and select Orion Reading Software in the Programs and Features list
3 Click Uninstall
Result: the selected program uninstalls and any desktop icon is removed.
4 Click the Windows Start button Then click Computer
5 Go to the C:\ drive and open the Program Files folder
6 Delete the following folder: C:\Program Files\Orion Reading Software
7 Restart the computer to complete the uninstall process
ReMovIng pRevIous soFtwaRe veRsIons
Page 9 July 2013 ORION® Mobile Reading System Software Installation