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Monitoring video and events, Troubleshooting, Video does not synchronize with s2 netbox events – Avigilon S2 NetBox Integration User Manual

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Avigilon Control Center 5 System Integration Guide with S2 NetBox

4

1.

Enter the IP address to your Avigilon Control Center Server.

2.

Enter 3010 as the Avigilon Server Port.

3.

Enter the Avigilon username and password you created for the integration.
See Adding an Integration User in Avigilon on page 3.

4.

Click Check connection.

You have made a successful connection when the following message appears:

This Avigilon NVR can be configured for network controller integration.

If you receive an error message instead, check if your firewall is blocking the
connection.

5.

Click Save.

NOTE: Whenever you make changes to the Avigilon Control Center camera connections,

you need to update the Avigilon NVR configuration in the S2 NetBox software.

To update the integration, access the Configure Avigilon NVR page and click Check
Connection
to download the updated camera connections then click Save.

Monitoring Video and Events

Now that the integration is complete, use the S2 NetBox software to monitor video and
events in your surveillance site. See the S2 SecurityHelp for more information.

Troubleshooting

If the following troubleshooting solutions do not resolve your issue, contact Avigilon
Technical Support –

http://avigilon.com/support-and-downloads/

Video Does Not Synchronize with S2 NetBox Events

If you have linked Avigilon cameras with S2 NetBox events, video is not recorded for the
configured events.