For more information, Avigilon training center, Support – Avigilon ACC Gateway Web Version 5.2 User Manual

Page 8: Upgrades

Avigilon Gateway Web Client

For More Information

Visit Avigilon at

http://www.avigilon.com/

for additional product documentation.

Avigilon Training Center

The Avigilon Training Center provides free online training videos that demonstrate how to set up
and use the Avigilon Surveillance System. Register online at the Avigilon Partner Portal site to
begin:

http://avigilon.force.com/login

Support

For additional support information, visit

http://avigilon.com/support-and-downloads/

The Avigilon Partner Portal also provides self-directed support resources - register and login at

http://avigilon.force.com/login

Regular Avigilon Technical Support is available Monday to Friday from 12:00 a.m. to 6:00 p.m.
Pacific Standard Time (PST):



North America: +1.888.281.5182 option 1



International: +800.4567.8988 or +1.604.629.5182 option 1

Emergency Technical Support is available 24/7:



North America: +1.888.281.5182 option 1 then dial 9



International: +800.4567.8988 or +1.604.629.5182 option 1 then dial 9

E-mails can be sent to:

[email protected]

Upgrades

Software and firmware upgrades will be made available for download as they become available.
Check

http://avigilon.com/support-and-downloads/

for available upgrades.