Alcatel-Lucent OmniGenesys - Manual (Page 3)

Alcatel-Lucent OmniPCX Enterprise
Communication Server
The Alcatel-Lucent OmniPCX
Enterprise is a highly scalable corporate
IP telephony infrastructure (up to
100,000 users). Reliable, resilient,
flexible, secure, the solution can also
be integrated to NGN and IMS
networks using SIP technology.
Whatever your business, Alcatel-Lucent
offers you the best contact center
solution with features that make your
agents' work much easier to do. These
include:
■ Rich-function telephony delivered
through an outstanding choice
of terminals
■ 99.999% reliability
■ Media independence and
networking (from TDM to IP)
■ Top-level security
■
Outstanding manageability
Most significantly, Alcatel-Lucent
OmniPCX Enterprise also delivers
best-of-class IP capabilities:
■ a single IP network to reduce your
infrastructure costs
■ move at your own pace from
traditional telephony to IP, thereby
protecting your investment without
compromising service levels
Key solution benefits
■ Feature rich IP telephony
which evolves transparently with
your scalability needs
■ Deployment model flexibility - IP or
hybrid, centralized or distributed,
hosted or CPE
■ Resiliency options with cost benefit
optimization
■ The richest and most feature-robust
user experience with comprehensive
range of end points and network
connectivity choices – SIP, IP (soft and
hard), TDM, mobile (on and off site)
or analog
■ IP application phone with
Bluetooth
® , unmatched XML
support and full keyboard option
■ Unmatched security with wire
speed encryption and 802.1X
authentication
Alcatel-Lucent helps companies
lead their global competitive
transformation:
■
Business Transformation:
build lasting and profitable
relationships with your
customers by delivering
personalized customer service
■
Services Transformation:
empower your employees to
increase their productivity and
your business’ responsiveness
■
Network Transformation:
expand your enterprise outreach
by moving to an open,
intelligent, secure and converged
network
Drive your competitive transformation with Alcatel-Lucent,
the world’s most highly-awarded communication platform company
Alcatel-Lucent OmniPCX Enterprise
Communication Server:
■ An installed base of more than
20 million users
■
Serves 200,000 customers
worldwide in 130 countries
■ References in all key industries:
Finance, Education, Energy,
Government, Healthcare, Hospitality,
Media and Transportation