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Troubleshooting guide, Symptom: potential cause(s): recommendation(s), Exp view – SANDPIPER S15 Metallic User Manual

Page 11

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s15mdl1sm-rev0614

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Model S15 Metallic •

8

Troubleshooting Guide

Symptom:

Potential Cause(s):

Recommendation(s):

Pump Cycles Once

Deadhead (system pressure meets or exceeds air

supply pressure).

Increase the inlet air pressure to the pump. Pump is designed for 1:1 pressure ratio at zero flow.

(Does not apply to high pressure 2:1 units).

Air valve or intermediate gaskets installed incorrectly. Install gaskets with holes properly aligned.
Bent or missing actuator plunger.

Remove pilot valve and inspect actuator plungers.

Pump Will Not Operate

/ Cycle

Pump is over lubricated.

Set lubricator on lowest possible setting or remove. Units are designed for lube free operation.

Lack of air (line size, PSI, CFM).

Check the air line size and length, compressor capacity (HP vs. CFM required).

Check air distribution system.

Disassemble and inspect main air distribution valve, pilot valve and pilot valve actuators.

Discharge line is blocked or clogged manifolds.

Check for inadvertently closed discharge line valves. Clean discharge manifolds/piping.

Deadhead (system pressure meets or exceeds air

supply pressure).

Increase the inlet air pressure to the pump. Pump is designed for 1:1 pressure ratio at zero flow.

(Does not apply to high pressure 2:1 units).

Blocked air exhaust muffler.

Remove muffler screen, clean or de-ice, and re-install.

Pumped fluid in air exhaust muffler.

Disassemble pump chambers. Inspect for diaphragm rupture or loose diaphragm plate assembly.

Pump chamber is blocked.

Disassemble and inspect wetted chambers. Remove or flush any obstructions.

Pump Cycles and Will

Not Prime or No Flow

Cavitation on suction side.

Check suction condition (move pump closer to product).

Check valve obstructed. Valve ball(s) not seating

properly or sticking.

Disassemble the wet end of the pump and manually dislodge obstruction in the check valve pocket.

Clean out around valve ball cage and valve seat area. Replace valve ball or valve seat if damaged.

Use heavier valve ball material.

Valve ball(s) missing (pushed into chamber or

manifold).

Worn valve ball or valve seat. Worn fingers in valve ball cage (replace part). Check Chemical

Resistance Guide for compatibility.

Valve ball(s) / seat(s) damaged or attacked by product. Check Chemical Resistance Guide for compatibility.
Check valve and/or seat is worn or needs adjusting.

Inspect check valves and seats for wear and proper setting. Replace if necessary.

Suction line is blocked.

Remove or flush obstruction. Check and clear all suction screens or strainers.

Excessive suction lift.

For lifts exceeding 20’ of liquid, filling the chambers with liquid will prime the pump in most cases.

Suction side air leakage or air in product.

Visually inspect all suction-side gaskets and pipe connections.

Pumped fluid in air exhaust muffler.

Disassemble pump chambers. Inspect for diaphragm rupture or loose diaphragm plate assembly.

Pump Cycles Running

Sluggish / Stalling,

Flow Unsatisfactory

Over lubrication.

Set lubricator on lowest possible setting or remove. Units are designed for lube free operation.

Icing.

Remove muffler screen, de-ice, and re-install. Install a point of use air drier.

Clogged manifolds.

Clean manifolds to allow proper air flow.

Deadhead (system pressure meets or exceeds air

supply pressure).

Increase the inlet air pressure to the pump. Pump is designed for 1:1 pressure ratio at zero flow.

(Does not apply to high pressure 2:1 units).

Cavitation on suction side.

Check suction (move pump closer to product).

Lack of air (line size, PSI, CFM).

Check the air line size, length, compressor capacity.

Excessive suction lift.

For lifts exceeding 20’ of liquid, filling the chambers with liquid will prime the pump in most cases.

Air supply pressure or volume exceeds system hd.

Decrease inlet air (press. and vol.) to the pump. Pump is cavitating the fluid by fast cycling.

Undersized suction line.

Meet or exceed pump connections.

Restrictive or undersized air line.

Install a larger air line and connection.

Suction side air leakage or air in product.

Visually inspect all suction-side gaskets and pipe connections.

Suction line is blocked.

Remove or flush obstruction. Check and clear all suction screens or strainers.

Pumped fluid in air exhaust muffler.

Disassemble pump chambers. Inspect for diaphragm rupture or loose diaphragm plate assembly.

Check valve obstructed.

Disassemble the wet end of the pump and manually dislodge obstruction in the check valve pocket.

Check valve and/or seat is worn or needs adjusting.

Inspect check valves and seats for wear and proper setting. Replace if necessary.

Entrained air or vapor lock in chamber(s).

Purge chambers through tapped chamber vent plugs. Purging the chambers of air can be dangerous.

Product Leaking

Through Exhaust

Diaphragm failure, or diaphragm plates loose.

Replace diaphragms, check for damage and ensure diaphragm plates are tight.

Diaphragm stretched around center hole or bolt holes. Check for excessive inlet pressure or air pressure. Consult Chemical Resistance Chart for compatibility

with products, cleaners, temperature limitations and lubrication.

Premature Diaphragm

Failure

Cavitation.

Enlarge pipe diameter on suction side of pump.

Excessive flooded suction pressure.

Move pump closer to product. Raise pump/place pump on top of tank to reduce inlet pressure.

Install Back pressure device (Tech bulletin 41r). Add accumulation tank or pulsation dampener.

Misapplication (chemical/physical incompatibility).

Consult Chemical Resistance Chart for compatibility with products, cleaners, temperature limitations

and lubrication.

Incorrect diaphragm plates or plates on backwards,

installed incorrectly or worn.

Check Operating Manual to check for correct part and installation. Ensure outer plates have not been

worn to a sharp edge.

Unbalanced Cycling

Excessive suction lift.

For lifts exceeding 20’ of liquid, filling the chambers with liquid will prime the pump in most cases.

Undersized suction line.

Meet or exceed pump connections.

Pumped fluid in air exhaust muffler.

Disassemble pump chambers. Inspect for diaphragm rupture or loose diaphragm plate assembly.

Suction side air leakage or air in product.

Visually inspect all suction-side gaskets and pipe connections.

Check valve obstructed.

Disassemble the wet end of the pump and manually dislodge obstruction in the check valve pocket.

Check valve and/or seat is worn or needs adjusting.

Inspect check valves and seats for wear and proper setting. Replace if necessary.

Entrained air or vapor lock in chamber(s).

Purge chambers through tapped chamber vent plugs.

476-227-000

Air End Kit (Use With Aluminum Center)

Air Valve Assembly, Pilot Valve Assembly,

Seals, Bumpers, Gaskets, Plunger and O-Rings.

476-227-010

Air End Kit (Use With Cast Iron Centers)

476-227-110

Air End Kit (Use With Stainless Steel Centers)

476-170-558

Air End Kit (Air Valve with Stroke Indicator Pin,

Aluminum Center)Seals, O-Ring, Gaskets, Retaining

Rings, Air Valve Sleeve and Spool Set, and Pilot

Valve Assembly.

476-182-360

Wet End Kit

Nitrile Diaphragms, Balls, and Polyethylene Seats.

476-182-354

Wet End Kit

Santoprene Diaphragms, Balls and Polyethylene

Seats.
476-182-365

Wet End Kit

Neoprene Diaphragms, Balls, and Polyethylene Seats.

476-182-633

Wet End Kit

FKM Diaphragms, PTFE Balls and Seats.

476-182-635

Wet End Kit

Neoprene Diaphragms, PTFE Overlay, Balls and

Seats.

Torque

90 in. lbs.

Torque:

Plate to Rod

360 in. lbs.

Torque: Plate to Plate

480 in. lbs.

600 in. lbs. Santoprene

Torque:

360 in. lbs. Aluminum

and Stainless Steel,

500 in. lbs. Cast Iron

Torque

90 in. lbs.

Overlay Diaphragm Option

One-Piece Bonded

Diaphragm Option

**Note: Pumps equipped with these components are not ATEX compliant.

476-182-644

Wet End Kit

Santoprene Diaphragms, PTFE Balls, PTFE Seats

476-182-364

Wet End Kit

EPDM Diaphragms, Balls and UHMW Seats.

476-182-654

Wet End Kit

Santoprene Diaphragms, PTFE Overlay, PTFE Balls,

PTFE Seats.

476-182-659

Wet End Kit

One-PIece Bonded PTFE/Nitrile Diaphragm,

PTFE Balls, PTFE Seats.

475-215-000

Midsection Conversion Kit

(Replaces Aluminum Midsection With Cast Iron

Components.) Air Inlet Cap, Intermediate Bracket,

Inner Chambers and Inner Diaphragm Plates.

Hardware Kits

475-205-330

Zinc Plated Capscrews, Washers, and Hex Nuts

475-205-115

Stainless Steel Capscrews, Washers, and Hex Nuts

**Electronic Leak Detector Kits

032-040-000 100VAC

032-037-000 220VAC

Composite Repair Parts Drawing

Service & Repair Kits

3: EXP

VIEW