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Network adapter / ethernet problems – Elitegroup 259EN User Manual

Page 79

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chapter 5 trouble shooting

5-13

Network Adapter / Ethernet Problems

The Ethernet adapter does not work -

„

Go to [Start > Settings > Control Panel > System >

Hardware > Device Manager]. Double-click on Network

Adapters and check if Realtek RTL8139/810x Family Fast

Ethernet NIC (or Realtek RTL8169/8110 Family Gigabit NIC)

appears as one of the adapters. If it does not exist, Windows

has not detected the Ethernet NIC or the device driver has not

been installed properly. If there is a yellow mark or red-cross on

the network adapter, it may be a device or resource conflict.

Replace or update the device driver from the factory CD-ROM

disk or consult Windows manual on how to solve the resource

conflict problem.

„

Make sure the physical connections on both ends of the

cable are good.

„

The hub or concentrator may not be working properly.

Check to see if other workstations connected to the same hub

or concentrator is working.

The Ethernet adapter does not appear to operate in the

100/1000Mbps transmission mode -

„

Make sure the hub you are using supports

100/1000Mbps operation.

„

Make sure that your RJ-45 cable meets the

100/1000Base-TX requirements.

„

Make sure the Ethernet cable is connected to the hub  

socket that supports 100/1000Base-TX mode. The hub may

have both 100Base-TX and 1000Base-T sockets.