Elitegroup L373N1 v.6 - Manual (Page 12)

¦ chapter 4 trouble shooting
4-12
Modem Problems
The built-in modem does not respond -
?? Make sure the modem driver is loaded properly.
?? Go to [Start > Control Panel > Modem Settings] and go to
Modem Helper. Make sure SmartLink 56K Voice Modem or
Uniwill V.90 Modem is listed. Otherwise, click the Add button to
add the modem drive, which is located in the factory CD-ROM
(or floppy diskette).
?? Go to [Start > Control Panel > System] and click Device
Manager button in the Hardware page to check for possible
resource or driver conflict. See Windows on-line help or manual
for how to handle such problems.
?? Make sure the phone line is working.
Connection difficulties -
?? Be sure to disable Call Waiting.
?? Be sure to have the correct country setting where your
computer is used. [Start > Control Panel > Modem Settings >
Configuration] In the Country pull-down manual, select the
appropriate country setting.
?? Excessive line noise might cause the connection to be
dropped. To check this, put the regular phone handset on the
line and placing a phone call. If you do hear abnormal noise, try
to make the modem connection with a different line or contact
your local telephony company for service.
?? Make sure the cable connection is firm.
?? Try a different receiver number and see if the problem
persists.