Elitegroup G400 User Manual
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Normally, the only test routine visible on the screen will be the 
memory test. 
Two classifications of malfunctions can be detected during the 
POST: 
^
Error messages that indicate a failure with either the 
hardware, the software, or the Basic Input/Output System 
(BIOS). These critical malfunctions prevent the computer 
from operating at all or could cause incorrect and apparent 
results. An example of a critical error is microprocessor 
malfunction. 
^
Messages that furnish important information on the power-
on and boot processes (such as memory status). These 
non-critical malfunctions are those that cause incorrect 
results that may not be readily apparent. An example of a 
non-critical error would be a memory chip failure. 
In general, if the POST detects a system board failure (a critical 
error), the computer halts and generates a series of beeps. If 
failure is detected in an area other than the system board (such as 
the display, keyboard, or an adapter card) an error message is 
displayed on the screen and testing is stopped. It is important to 
remember that the POST does not test all areas of the computer, 
only those that allow it to be operational enough to run diagnostic 
programs. 
If your system does not successfully complete the POST, but 
displays a blank screen, emits a series of beeps, or displays an 
error code, consult your dealer. 
G
ENERAL
H
ARDWARE
P
ROBLEMS
A few common hardware problems and suggested solutions are 
presented in the table below: 
Problem: Failure in the installation of the Audio driver. 
Solution:
Be sure to first remove the current audio device from
your system. Please follow the instruction on the installation of 
audio driver. 
Problem: The display screen is dark 
Solution:
Make sure that the computer is not in Suspend mode.
Check the Brightness controls for the screen. If the controls are 
turned too far down, the screen will be dark. 
Problem: An incorrect date and time are displayed. 
