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Acer PCI to Ultra SCSI RAID Controllers DAC960PG User Manual

Page 83

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Mylex Warranty - Customer Policy

Thank you for purchasing this Mylex product for your computer system. In addition to this high-quality product,
your purchase entitles you to the warranty coverage set forth herein. In order to provide this warranty coverage, and
to indicate your acceptance of this warranty, we must have the attached Warranty Registration Card completed and
returned to us within 15 days of your purchase. Also, in order for us to provide you the highest level of service, we
must know where you purchased your MYLEX product.

Three Year Limited Warranty

If at any time during the thirty six month period immediately following the date of original purchase of the MYLEX
product enclosed herewith (the “PRODUCT”) you discover one or more defects in the material or workmanship,
MYLEX will repair, or at MYLEX’s sole option, replace the PRODUCT. If the PRODUCT fails to operate at any
time within seven days after the date of its original purchase, it will be replaced by MYLEX. Such repair or replace-
ment will be your sole remedy against MYLEX, and MYLEX’s only liability to you, for any failure or malfunction
of the PRODUCT. The warranty set forth in this paragraph will be void if:

1. The PRODUCT has been installed in an improper manner or in an improper operating environment.

2. The PRODUCT has been modified or repaired by any party other than MYLEX or a MYLEX factory authorized

service center.

3. The PRODUCT has been damaged.

Some MYLEX products will have a Warranty Expiration Date label affixed to the product itself. When present, the
warranty period will extend through the last day of the month indicated.

This warranty will not apply to, and MYLEX provides no warranty for, any BIOS, software, ROM-based firmware,
or any other PRODUCT developed or manufactured by any third party, whether included with this PRODUCT or
not. Such warranty or warranties as are provided by third parties, to the extent permitted thereby, shall be made
available, and are hereby assigned, by MYLEX to the purchaser of this PRODUCT.

If MYLEX issues a revision to the BIOS, firmware or software included with this PRODUCT within 30 days of
your purchase, MYLEX will replace such firmware at no charge except handling fees.

Out of Warranty Service

Mylex products which are ineligible for warranty service may be serviced by MYLEX according to our standard
price list, as modified from time to time. A current copy of the standard price list is available from the Technical
Support Department.

Limitation of MYLEX Liability

MYLEX’s liability arising from the sale, use and disposition of this PRODUCT shall in no event exceed the amount
paid to MYLEX for this PRODUCT. MYLEX assumes no liability for damages arising from the use or failure of
any MYLEX product. The WARRANY DESCRIBED ABOVE CONSTITUTES THE ONLY WARRANY MADE
BY MYLEX. MYLEX EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND
WHATSOEVER, WHETHER EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXPRESSLY
EXCLUDED. IN NO EVENT WILL MYLEX BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUEN-
TIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA, USE, OR INCOME), EVEN IF
ADVISED OF SUCH DAMAGES IN ADVANCE. Your sole remedies shall be as provided herein.

P/N: 772058-07

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Printed in U.S.A.