Dac960 problem report – Acer PCI to Ultra SCSI RAID Controllers DAC960PG User Manual
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DAC960 Problem Report
This DPR form has been included with your Mylex product as a convenience to both you and our Technical
Services Department. If filled out completely, this will greatly assist Mylex personnel in quickly resolving
any technical problems or questions you may have. Use the Mylex fax number (510) 745-7715 to transmit
this form to the Technical Services Department, or mail to Mylex Corporation, Technical Services Department,
34551 Ardenwood Blvd., Fremont, CA 94555-3607
772014-DAC960
Customer Identification
DAC960 Identification
Name: ___________________________________
Date:
Purchase Date:
Company: ________________________________
Model
Address: _________________________________
Invoice Number:
________________________________________
Serial Number:
________________________________________
# Chnls:
Cache:
Country: _________________________________
Firmware Ver:
BIOS Ver:
Make/Model/Size/Type of
Phone Number:____________________________
Drives:
Fax Number:______________________________
Disk:
Non-Disk:
System Information
Motherboard: ____________
CPU Speed:
BIOS Ver:
Video Adapter: ___________
Network Card:
MB Memory:
Operating Sys: ___________
Other Disk Ctrl:
Other Cards:
Pack Configuration
System Drive Configuration
Indicate in matrix below 1, 2... for member of pack 1, pack 2... respective-
ly. Indicate S, T, C, or O for Standby, Tape, CDROM and other drives.
System
Drive
Size RAID
Level
Write
Back/
Thru
Chan-
nel
SCSI ID
0
0
1
2
3
4
5
6
7
8
9 10 11 12 13 14 15
1
0
2
1
3
2
4
5
6
7
Problem Description
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