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Dac960 problem report – Acer PCI to Ultra SCSI RAID Controllers DAC960PG User Manual

Page 81

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DAC960 Problem Report

This DPR form has been included with your Mylex product as a convenience to both you and our Technical
Services Department. If filled out completely, this will greatly assist Mylex personnel in quickly resolving
any technical problems or questions you may have. Use the Mylex fax number (510) 745-7715 to transmit
this form to the Technical Services Department, or mail to Mylex Corporation, Technical Services Department,
34551 Ardenwood Blvd., Fremont, CA 94555-3607

772014-DAC960

Customer Identification

DAC960 Identification

Name: ___________________________________

Date:

Purchase Date:

Company: ________________________________

Model

Address: _________________________________

Invoice Number:

________________________________________

Serial Number:

________________________________________

# Chnls:

Cache:

Country: _________________________________

Firmware Ver:

BIOS Ver:

Make/Model/Size/Type of

Phone Number:____________________________

Drives:

Fax Number:______________________________

Disk:
Non-Disk:

System Information

Motherboard: ____________

CPU Speed:

BIOS Ver:

Video Adapter: ___________

Network Card:

MB Memory:

Operating Sys: ___________

Other Disk Ctrl:

Other Cards:

Pack Configuration

System Drive Configuration

Indicate in matrix below 1, 2... for member of pack 1, pack 2... respective-
ly. Indicate S, T, C, or O for Standby, Tape, CDROM and other drives.

System

Drive

Size RAID

Level

Write
Back/

Thru

Chan-

nel

SCSI ID

0

0

1

2

3

4

5

6

7

8

9 10 11 12 13 14 15

1

0

2

1

3

2

4
5
6
7

Problem Description

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