Ramsey Winch PATRIOT 12000 W/THERMAL PROTECTION (SZUMMAR) - Manual (Page 7)

7
Ramsey Electric Winches Trouble Shooting Guide
Note: The winch may make more noise when running in the ‘out’ direction under load. This noise should
decrease with use and is not detrimental to the winch operation.
CONDITIONS POSSIBLE CAUSE CORRECTION
MOTOR RUNS IN ONLY ONE
DIRECTION Defective solenoid or stuck solenoid. Jar each solenoid to free contacts. Check
each solenoid by applying 24 volts to coil
terminal (it should make an audible click
when energized).
Defective remote control switch Disengage winch clutch, remove remote
control switch plug from the socket and
jump pins at 8 and 4 o’clock. Motor should
run.
Jump pins at 8 and 10 o’clock. Motor
should run.
Motor overheating. Thermal cutoff
prevents operation in the IN direction
(motor runs in OUT direction). Wait until motor cools before trying to
operate winch.
MOTOR RUNS EXTREMELY
HOT Long period of operation Cooling-off periods are essential to prevent
overheating.
Insufficient battery Check battery terminal voltage under load.
If 20 volts or less, replace or parallel
another battery to it.
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER OR
WITH LOW LINE SPEED Bad connection Check battery cable for corrosion; clean
and grease
Insufficient charging system Replace with larger capacity charging
system.
MOTOR RUNS, BUT DRUM
DOES NOT TURN Clutch not engaged If clutch engaged but symptoms still exist, it
will be necessary to disassemble winch to
determine cause and repair.
MOTOR WILL NOT OPERATE Thermal cutoff on motor has engaged.
Motor will not run in the IN direction, but
will run in the OUT direction. Wait until motor cools before trying to
operate winch.
Defective solenoid or stuck solenoid Jar solenoid to free contacts. Check
solenoid by applying 24 volts to coil
terminal (it should make an audible click
when energized).
Defective remote control switch Disengage winch clutch, remove remote
control switch plug from the socket and
jump pins at 8 and 4 o’clock. Motor should
run.
Jump pins at 8 and 10 o’clock. Motor
should run.
Defective motor If solenoids operate, check for voltage at
armature post; replace motor.
Loose connections. Tighten connections on bottom side of
hood and on motor.
MOTOR WATER DAMAGED Submerged in water or water from high
pressure car wash Allow to drain and dry thoroughly, then run
motor without a load in short bursts to dry
windings.