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Troubleshooting guide – Ramsey Winch REP-8.5e User Manual

Page 9

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CONDITION

POSSIBLE CAUSE

CORRECTION

(1) Defective solenoid or stuck solenoid

(1) Jar solenoid to free contacts. Check by applying 12 volts to
coil terminal (it should make an audible click when energized)

(2) Defective remote control switch

(2) Disengage winch clutch, remove remote control switch plug
from the socket and jump pins at 8 and 4 o’clock. Motor should
run. Jump pins at 8 and 10 o’clock. Motor should run.

MOTOR RUNS EXTREMELY HOT

(1) Long period of operation

(1) Cooling-off periods are essential to prevent overheating.

(1) Insufficient battery

(1) Check battery terminal voltage under load. If 10 volts or less,
replace or parallel another battery to it.

(2) Bad connection

(2) Check battery cables for corrosion; clean and grease.

(3) Insufficient charging system

(3) Replace with larger capacity charging system.

MOTOR RUNS, BUT DRUM DOES
NOT TURN

(1) Clutch not engaged

(1) If clutch engaged but symptom still exists, it will be necessary
to disassemble winch to determine cause and repair.

(1) Defective solenoid or stuck solenoid

(1) Jar solenoid to free contacts. Check solenoid by applying 12
volts to coil terminal (it should make an audible click when
energized).

(2) Defective remote control switch

(2) Disengage winch clutch, remove remote control switch plug
from the socket and jump pins at 8 and 4 o’clock. Motor should
run. Jump pins at 8 and 10 o’clock. Motor should run.

(3) Defective motor

(3) If solenoids operate, check for voltage at armature post;
replace motor.

(4) Loose connections

(4) Tighten connections on bottom side of hood and on motor.

MOTOR WATER DAMAGED

(1) Submerged in water or water from high
pressure car wash

(1) Allow to drain and dry thoroughly, then run motor without
load in short bursts to dry windings.

(1) Clutch not disengaged

(1) Check clutch operation according to nameplate. Make sure
clutch shifter knob is fully at “OUT” position.

(2) Winch not mounted squarely causing
end bearing to bind drum

(2) Check mounting to see that installation instructions on page 4
have been followed.

(3) Some or all of the (6) 414861 flat head
capscrews attaching the 479007 ring gear
retainer are too tight

(3) Remove the gear housing cover, 413018, and all gears from
inside the gear housing. Disengage the clutch and check to see
that the ring gear will rotate by hand. If it will not, using a hex
(allen) wrench, slightly loosen all the capscrews and then snugly
re-tighten them in criss-cross pattern, but do not over-tighten.
The ring gear must rotate by hand. Re-assemble winch.

MOTOR RUNS IN ONLY ONE
DIRECTION

MOTOR RUNS, BUT WITH
INSUFFICIENT POWER, OR WITH
LOW LINE SPEED

MOTOR WILL NOT OPERATE

CABLE DRUM WILL NOT
FREESPOOL OR IS DIFFICULT TO
FREESPOOL

Troubleshooting Guide

9