Ramsey winch company, Warranty information – Ramsey Winch PATRIOT 9500 W_SYNTHETIC ROPE User Manual
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Warranty Information
Ramsey Winches are designed and built to exacting specifications. Care and skill go into every winch we make. If
the need should arise, warranty procedure is outlined on the back of your self-addressed postage paid warranty
card. Please read and fill out the enclosed warranty card and send it to Ramsey Winch Company. If you have prob-
lems with your winch, please follow instructions for proper service on all warranty claims.
Ramsey Winch Company
P.O. Box 581510 - Tulsa, OK 74158-1510 USA - Phone: (918) 438-2760 - Fax (918) 438-6688
Visit us at http://www.ramsey.com
OM-914154-0805-B
Limited Lifetime Warranty
Ramsey Winch offers a limited lifetime war-
ranty for each new Ramsey consumer/RV
winch against manufacturing defects in
workmanship and materials on all mechani-
cal components.
Warranty registration cards for each winch
must be submitted at the time of purchase
or within 30 days. Warranty will only be
valid for the original purchase of the winch
and installed on the vehicles with which they
were originally registered.
New synthetic rope assemblies are warrant-
ed against defects in workmanship and
materials. No warranty applies after initial
use.
All Ramsey mounting kits and other acces-
sories carry a 1-year limited warranty
against defects in material and workman-
ship.
This warranty is void if winch is used in
commercial/industrial applications other than
front mount self-recovery.
Electrical components consisting of motors,
solenoids, wiring, wire connectors and
associated parts carry a 1-year limited war-
ranty. Battery isolators carry a 90-day
limited warranty.
The obligation under this Warranty, statutory
or otherwise, is limited to the replacement or
repair at the manufacturer’s factory, or at a
point designated by the manufacturer, upon
inspection of such part, to have been defec-
tive in material or workmanship. This
Warranty does not obligate Ramsey Winch
Company to bear the cost of transportation
charges in connection with the replacement
or repair of defective parts, nor shall it apply
to a product upon which repairs or alter-
ations have been made, unless authorized
by the manufacturer, or for equipment mis-
used, neglected, or improperly installed.
IMPORTANT NOTICE: To the fullest
extent permitted by applicable law, the
following are hereby excluded and dis-
claimed: 1. All warranties of fitness for
a particular purpose; 2. All warranties
of merchantability; 3. All claims for con-
sequential or incidental damages. There
are no warranties that extend beyond
the description that appears on the face
hereof.
Some states do not allow the above
exclusions or disclaimers in consumer
transactions and as such this dis-
claimer/exclusion may not apply to your
particular case.
To the extent such warranties of fitness for a
particular purpose or merchantability are
deemed to apply to this product, they exist
for only so long as the express limited war-
ranty elsewhere set forth is in existence.
Ramsey Winch Company makes no warran-
ty in respect to accessories, same being
subject to the warranties of their respective
manufacturers.
Ramsey Winch Company, whose policy is
one of continuous product improvement,
reserves the right improve any product
through changes in design and materials as
it may deem desirable without being obligat-
ed to incorporate such changes in products
of previous manufacture.
If field service at the request of the buyer is
rendered and the fault is found not to be
with Ramsey Winch Company’s product, the
buyer shall pay the time and expense cost of
the field representative. Bills for service,
labor, or other expenses which have been
incurred by the buyer without express
approval or authorization by Ramsey Winch
Company wil not be accepted.
This warranty gives you specific legal rights
and you may also have other legal rights
which vary from state to state.