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Appendix a troubleshooting – Asante Technologies 3500 User Manual

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Asanté IntraCore 3500 Series

Appendix A Troubleshooting


In the unlikely event your network does not operate properly, follow
the troubleshooting tips below:

1.

CHECK YOUR POWER CONNECTION. Is the Power LED on?
If not, plug the power cord into another known working AC out-
let.

2.

CHECK YOUR NETWORK CABLES. Are the LINK LEDs on? If
not, check the cable connections. Are the connectors seated
correctly in each port? Make sure that the correct type of cable
is connected to each port.

3.

CHECK YOUR GBIC CONNECTOR. Are the cables inserted
correctly? The receiving and transmitting plugs must be in-
serted into their respective receptacles correctly in order to es-
tablish a link.

4.

CHECK YOUR HARDWARE MODULES. Make sure that they
are properly installed, and sit flush against the switch.


See the Troubleshooting section of the User’s Manual for more de-
tailed information.