Vortexx Pressure washers - Manual (Page 10)

Owner’s Manual Owner’s Manual
10
LIMITED WARRANTY for new Vortex Industries, Inc. - Vortexx Pressure Washers
A. GENERAL PROVISIONS – The warranties described below are provided by Vortex Industries, Inc.
(“Vortexx”) to the original purchasers of new Vortexx Pressure Washers from Vortex Industries, Inc. or
authorized Vortexx dealers. Under these warranties, Vortexx will repair or replace, at its option, any
covered part which is found to be defective in material or workmanship during the applicable warranty
term. Warranty service must be performed by a service dealer authorized by Vortex Industries, Inc. to
service the type of product involved, which will use only new or remanufactured parts or components
furnished by Vortex Industries, Inc. To find your local dealer go to www.vortexxpressurewashers.
com or email [email protected]. After examination of the part, the service dealer will
determine whether the part is eligible for warranty service and if so, whether to repair or replace the
parts. Warranty service will be performed without charge to the purchaser for parts. The purchaser
will be responsible, however, for any service call and/or transportation of product to and from the
dealer’s place of business. The purchaser will be responsible for any service and/or maintenance
not directly related to any defect covered under the warranties below. To be eligible for warranty
service, the purchaser should register the product by returning the product registration form on the
back of this Manual by mail or by registering electronically through the Vortexx web page http://www.
vortexxpressurewashers.com within 30 days of the date of purchase. These warranties are transferable
with the sale of the product, provided Vortexx is notified of the ownership change by the seller.
B. WHAT IS WARRANTED – All parts of the new Vortexx Pressure Washer frame, excluding paint and tires,
are warranted for the life of the product. The engines and pumps are not covered under the Vortex
warranties. The engines and pumps are warranted by the manufacturers of the items which warranties
are described in separate documents which are provided with each pressure washer. The separate
warranty documents from the manufacturers of the engines and pumps are also available on the Vortex
website www. vortexxpressurewashers.com and/or from the Vortexx authorized dealers.
C. WHAT IS NOT WARRANTED – Vortex Industries, Inc. is not responsible for the following:
(1) Used Products;
(2) Any product that has been altered or modified in ways not approved by Vortexx, including, but not
limited to, engine modifications, engine settings, changing or replacement of connectors and
fittings, any modification to pumps (see pump and engine manuals for more detail)
(3) Depreciation or damage caused by normal wear, lack of reasonable and proper maintenance,
failure to follow operating instructions, misuse, lack of proper protection during storage, or accident;
(4) Normal maintenance parts and service; (5) Excluded parts including quick couplers, belts, O-rings,
filters, tires, plastic fittings, paint, accessory parts including guns, hoses, wands, nozzles and other
accessory parts.
D. SECURING WARRANTY SERVICE – To secure warranty service, the purchaser must (1) Report the
product defect to an authorized service dealer or email [email protected] and request
repair within the applicable warranty term, (2) Present evidence of the warranty start date, and (3)
Make the product available to the service dealer within a reasonable period of time. Purchaser can find
the nearest authorized service dealer by looking at http://www.vortexxpressurewashers.com.
E. LIMITATION OF IMPLIED WARRANTIES AND CERTAIN REMEDIES –To the extent permitted by law,
neither Vortexx nor any company affiliated with it makes any warranties, representations or promises
as to the quality or performance of the products covered by this warranty. IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT APPLICABLE, SHALL BE