Answering system – AT&T 5870 User Manual

Page 72

IN CASE OF DIFFICUL

ANSWERING SYSTEM

Problem Solution

CL appears in the

You need to reset the clock. The

Message Window:

answering system clock is not set
automatically with incoming Caller ID

information.

Problem Solution

If the system does not

• Make sure you are calling from a touch

respond to commands

tone phone. When you dial a number,

from a remote touch

you should hear tones. If you hear clicks

tone phone:

instead, the phone is not a touch tone
telephone.

• The answering system may not detect the

Remote Access Code while your
announcement is playing. Try waiting until
the announcement is over before entering
the code.

• Make sure you enter your Remote Access

Code correctly.

• There may be noise or interference on

the phone line you are using. Press keys
firmly.

Problem Solution

If your outgoing

• When you record your announcement,

announcement isn’t

make sure you speak in a normal tone of

clear:

voice, about nine inches from the base.

• Make sure there is no “background” noise

(TV, music, etc.) while you are recording.

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