Phone – AT&T 5870 User Manual

Page 67

IN CASE OF DIFFICUL

If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com
or call 1-800-222–3111. Please retain your receipt as your proof
of purchase.

PHONE

PROBLEM SOLUTION

If the phone does not

• Make sure the power cord is plugged

work at all, check these

into the base and an electrical outlet

items first:

not controlled by a wall switch.

• Make sure the telephone line cord is

plugged firmly into the base unit and
the telephone jack.

• Make sure the battery pack is installed

correctly.

If the above suggestions do not solve the problem, try re-initializing the
handset and base (see “To re-initialize the handset and base”).

PROBLEM SOLUTION

If you have no dial tone:

Check all the previous suggestions.
If you still do not hear a dial tone, disconnect
the phone and try another phone in the
same jack. If there is
no dial tone on that phone either, the
problem is probably in your wiring or local
service.

PROBLEM SOLUTION

If you hear 2 quick

• The handset and base are not

beeps when you try to

communicating properly. You might be

use the handset:

out of range. Move closer to the base
and try again.

• If moving closer to the base does

not help, follow the directions “To
re-initialize the handset and base.”

IN CASE OF DIFFICULTY

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