LevelOne PLI-4510 - Manual (Page 29)

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4.4 Troubleshooting
If your HomePlug AV 500Mbps nano Pass Thru have difficulty communicating with each
other, check the following:
• Try power cycling the unit by unplugging it from the wall for 10 seconds and plugging it in again.
• Hold the security/reset button down for more than 15 seconds to reset to default setting. The HomePlug
AV 500Mbps nano Pass Thru’s light will flash, the units will reset and attempt to link using default
factory settings.
• Try plugging the HomePlug AV 500Mbps nano Pass Thru into an adjacent plug.
• HomePlug AV 500Mbps nano Pass Thru work better when plugged directly into the wall outlet.
Connecting these Pass Thru units or Ethernet Bridges to a power strip or surge protector may degrade
network performance or completely stop network signals.
• This HomePlug AV 500Mbps nano Pass Thru should not be used on GFI protected outlets as some outlets
will filter out HomePlug Powerline signal.
• This HomePlug AV 500Mbps nano Pass Thru should not be used in areas with excessive heat.
• Certain florescent or incandescent lights are noise sources on the electrical and can degrade performance.
• If your building has more than one circuit breaker box, your HomePlug AV 500Mbps nano Pass Thru may
not be able to connect between the different circuit breaker boxes. In this case, connect one HomePlug
AV 500Mpbs nano Pass Thru or Ethernet Bridge to a power outlet located on each of the circuit boxes.
Connect Ethernet cable between each of HomePlug AV 500Mbps nano Pass Thru or Ethernet Bridge to link
the different circuits together. This will allow the HomePlug AV 500Mbps nano Pass Thru from different
circuit breaker boxes to connect.
• To enter standby mode for this device, simply remove the Ethernet cable and wait about 3 minutes.