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ION Audio Pure LP User Manual

Page 9

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9

PROBLEM

CAUSE

SOLUTION

I can't hear anything
when I play music in the
app's built-in music
player.

The volume slider is too
low.

Increase the volume by sliding the volume slider
to a higher setting, or use your iOS device's
hardware volume up/down buttons.

The dock on your iOS
device is still connected
to something (computer,
sound source, etc.)

Disconnect anything connected to your iOS
device's dock then close and re-open the app.

The recording sounds
loud and distorted.

The volume level is too
high.

Record again at a higher volume:

• If your sound source has its own gain knob or

volume knob, adjust it so it is about 50-80% of
the way to its highest setting—or higher, if
needed.

• Adjust the volume slider in the app (next to the

volume level meter).

Note: The loudest part of the song should reach
the orange part of the meter.

The recording is too
quiet.

The volume level is too
low.

I can't hear my
recordings once I've
transferred them and try
to play them on my
computer.

Your computer's audio
output (playback
device) is not set
correctly.

Make sure that your computer's soundcard is
selected as your playback device.

Windows XP: Click Start Menu

f Control

Panel (or Settings

f Control Panel in Classic

View)

f Sound and Audio Devices. Click the

Audio tab and under Sound playback, select
your computer's soundcard as the default device.

Windows Vista: Click Start Menu

f Control

Panel (or Settings

f Control Panel in Classic

View)

f Hardware and Sound f Sound. Click

the Playback tab and select your computer's
soundcard as the default device.

Windows 7: Click Start Menu

f Control Panel

f Sound. Click the Playback tab and select your
computer's soundcard as the default device.

Mac: Click the upper-left "apple" icon then click
System Preferences

f Sound. Click the

Output tab. From the menu, select Internal
Speakers
if you are using the computer's internal
speakers, select Line Output if you are using
speakers, or select Headphones if you are using
headphones attached to the 1/8" output.