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Hard drive – Apple Macintosh Performa 577 User Manual

Page 28

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Troubleshooting

Symptom Charts/Hard Drive - 11

Hard Drive

Internal or external

hard drive does not

operate

1 Verify that SCSI loopback card is not attached.

2 Verify that external drive is properly terminated.

3 Replace hard drive.

4 Replace logic board. Retain customer’s SIMMs.

5 Replace hard drive.

Works with internal

or external SCSI

device but does not

work with both

1 Verify that SCSI device ID switch setting on external device

is higher than 0. Also verify that ID switch setting on

external SCSI device does not duplicate ID switch settings on

any other attached external SCSI devices.

2 Replace terminator on external SCSI device.

3 Replace SCSI select cable.