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General service, repair, or returns, Service, Server products limited warranty – Server BS-ST (KIT 80106) User Manual

Page 4: Unit cleaning, Safety guidelines when using this unit

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GENERAL SERVICE, REPAIR,

OR RETURNS

Before sending any item to Server Products for service,

repair, or return, contact Server Products customer

service to request a Return Authorization Number.

Merchandise must be sent to Server Products with this

number.
Merchandise being returned for credit must be in new

and unused condition and not more than 90 days old

and will be subject to a 20% (percent) restocking

charge. Electrical parts (thermostats, heating elements

etc.) are not returnable.
Server Products maintains a fully staffed service

department with highly skilled factory trained personnel.

Service is extremely prompt. Under normal

circumstances, a repaired unit is shipped out the day

after it is received. Labor charges are reasonable.

SERVICE

Contact your dealer or Server Products Inc.

customer service department for the following:
ORDERING REPLACEMENT PARTS

Be prepared to give this information:

• Model Letters/Name/Numbers
• Part Numbers- P/N
• Series Numbers/Letters
• Part Description

This information and other important data is stamped

on the lid or cylinder of pumps or on the bottom or
back side of every unit.

SERVER PRODUCTS

LIMITED WARRANTY

All Server Products equipment is backed by a

two-year limited warranty against defects in materials

and workmanship. For complete warranty information

go to: www.server-products.com

Server Products Inc.

3601 Pleasant Hill Road

Richfield, WI 53076 USA

262.628.5600

800.558.8722

262.628.5110

[email protected]

www.server-products.com

UNIT CLEANING

BEFORE FIRST USE AND AFTER USE DAILY, CLEAN

UNIT. STAINLESS STEEL PARTS CAN CORRODE. IT IS

IMPORTANT TO CLEAN, RINSE, SANITIZE, AND DRY

THESE PARTS DAILY AND PROPERLY. FAILURE TO

COMPLY WITH ANY OF THESE INSTRUCTIONS MAY

VOID UNIT WARRANTY.

1

WASH ALL PARTS WITH DISHWASHING DETERGENT

AND HOT WATER DAILY. RINSE THOROUGHLY AND

DRY WITH A CLEAN SOFT CLOTH.

• A general purpose, nonabrasive cleaner may be

used on hard to remove food deposits.

• A mildly abrasive NYLON or brass brush may be

used to remove any stubborn food or mineral

deposits on interior surfaces of unit.

• Do not use abrasive cleansers, scrapers, steel

pads, steel wool, or other cleaning tools that can

scratch surfaces.

• Do not use cleansing agents with high

concentrations of acid, alkaline or chlorine.

These agents can corrode stainless steel.

• Fully rinsing all parts can help prevent corrosion.
• Various elements and minerals, such as chlorides in

tap water, can accumulate on stainless steel parts

and create corrosion.

• To prevent corrosion on any stainless steel parts,

it is important to fully dry with a clean soft cloth

regularly.

2

WIPE EXTERNAL SURFACES OF UNIT DAILY WITH

A CLEAN DAMP CLOTH. DRY WITH A CLEAN SOFT

CLOTH.

• A nontoxic glass cleaner may be used for cleaning

any stainless steel parts and lid.

3

SANITIZE ALL PARTS FOLLOWING LOCAL

SANITIZATION REQUIREMENTS. ALL PARTS IN

CONTACT WITH FOOD MUST BE SANITIZED.

• Allow parts to fully air dry after sanitization.

SAFETY GUIDELINES WHEN

USING THIS UNIT:

According to food and safety regulations, most foods

must be stored and/or served at certain temperatures

or they could become hazardous. Check with local food

and safety regulators for specific guidelines.

Be aware of the product you are serving and the

temperature the product is required to maintain.

Server Products, Inc. can not be responsible for

the serving of potentially hazardous product.

Server Products Inc. claims no responsibility for

actual serving temperature of product. It is the

responsibility of the user to ensure that any

product is held and served at a safe temperature.

Stainless steel is one of the best materials for food

serving and storage, but there are many products which

can corrode it. If you notice corrosion beginning on

any stainless steel surface, you may need to change

the cleansing agent, sanitizing agent, or the cleaning

procedures you are using.

• Products containing: acids, alkalines, chlorine,

or salt can corrode stainless steel.

• Sauerkraut and Au Jus sauces corrode stainless

steel. Server Products, Inc. regrets that we can

not honor Warranty claims on stainless steel parts

that have been affected by sauerkraut

or Aus Jus.