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Call answer, Voice messaging languages – Avaya Internet Protocol Communications Server IP600 User Manual

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Features of AUDIX

35

Overview for Avaya IP600 Internet Protocol Communications Server
555-233-001 — Issue 5 — November 2000

4

Nuances and inflection are integral parts of person-to-person communication. The
AUDIX software uses a high-quality voice-encoding algorithm known as Code-
Excited Linear Prediction (CELP) to capture the nuances and subtle inflections of the
human voice.

Voice Messaging is similar to an electronic mail system in that messages can be sent
to other individuals or groups without directly calling the recipient. The message is
stored in the recipient’s AUDIX mailbox. Recipients can access stored messages at
their convenience.

Voice Messaging enables a user to:

Send messages to other AUDIX and Message Manager users

Listen to messages received from other AUDIX and Message Manager users

Forward messages received with comments attached

Reply to messages received from other AUDIX and Message Manager users

Create mailing lists containing up to 250 recipients

In addition to basic capabilities, the Outcalling function of AUDIX Voice Messaging
allows the feature to:

Automatically place a call from AUDIX to a user when messages are waiting

Specify the number to be called by AUDIX when messages are waiting (may be
an office, home, car, or pager)

Call Answer

Call Answer answers a call and records a message when the user is unavailable. This
function enables the Voice Messaging feature to:

Answer incoming calls

Create personal greetings for incoming calls

Disable call answer so that a caller hears a greeting, but cannot leave a message

Customize a set of standard greetings

Record up to 9 different personal greetings using the Multiple Personal Greeting
function

Play a single greeting for all calls, or assign various personal greetings to play in
response to different types of calls, for example, internal and external, busy and
no answer, or out-of-hours

Voice Messaging
languages

The AUDIX Voice Messaging feature provides a standard American English
announcement set. The announcement set can be replaced or augmented with a
number of options, including non-English languages and Telecommunications Device
for the Deaf (TDD). For the most recent list of language alternatives, contact your
Avaya account representative.