Apple Mac mini computer - Manual (Page 64)

64 Chapter 4 Troubleshooting
 See “Troubleshooting Your Connection” on page 86 for more information if you have
problems with your Internet connection.
If you have a problem using your computer or working with the Mac OS
 If the answers to your questions are not in this manual, look in Mac Help for
instructions and troubleshooting information. Choose Help > Mac Help.
 Check the Apple Service & Support website at www.apple.com/support/ for the latest
troubleshooting information and software updates.
If your date and time settings get lost repeatedly
 You may need to have the internal backup battery replaced. See the service and
support information that came with your Mac mini for more information.
Using Apple Hardware Test
You can use Apple Hardware Test to help determine if there is a problem with your
Mac mini hardware.
To use Apple Hardware Test:
1 Disconnect all external devices from your Mac mini, except the keyboard and mouse.
If you have an Ethernet cable connected, disconnect it.
2 Insert the Mac OS X Install Disc 1 that came with your Mac mini.
3 Restart your Mac mini and hold down the “D” key as it starts up.
4 When the Apple Hardware Test language chooser screen appears, select the language
appropriate for your location.
5 Press the Return key or click the right arrow button.
LL3734M40.book Page 64 Thursday, July 6, 2006 3:45 PM