Hach-Lange POCKET Colorimeter II Application Instruction - Manual (Page 29)

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Section 6 Warranty, liability and
complaints
The manufacturer warrants that the product supplied is free of material and
manufacturing defects and undertakes the obligation to repair or replace any
defective parts at zero cost.
The warranty period for instruments is 24 months. If a service contract is taken out
within 6 months of purchase, the warranty period is extended to 60 months.
With the exclusion of the further claims, the supplier is liable for defects including the
lack of assured properties as follows: all those parts that can be demonstrated to
have become unusable or that can only be used with significant limitations due to a
situation present prior to the transfer of risk, in particular due to incorrect design, poor
materials or inadequate finish will be improved or replaced, at the supplier's
discretion. The identification of such defects must be notified to the supplier in writing
without delay, however at the latest 7 days after the identification of the fault. If the
customer fails to notify the supplier, the product is considered approved despite the
defect. Further liability for any direct or indirect damages is not accepted.
If instrument-specific maintenance and servicing work defined by the supplier is to be
performed within the warranty period by the customer (maintenance) or by the
supplier (servicing) and these requirements are not met, claims for damages due to
the failure to comply with the requirements are rendered void.
Any further claims, in particular claims for consequential damages cannot be made.
Consumables and damage caused by improper handling, poor installation or
incorrect use are excluded from this clause.