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Troubleshooting chiller warranty – Hydrotech ProSelect R1P Remote Water Chiller User Manual

Page 8

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Troubleshooting

Chiller Warranty

Warrantor: Oasis Corporation, 265 N. Hamilton Rd., Columbus, OH, 43213-0150, USA

CHECK THE FOLLOWING

• Check that the circuit breaker has not tripped or the house fuse has

not blown.

• Check that power supply cord is plugged into electrical outlet.
• Check if the electrical outlet is operated by a switch. The switch may

have turned the power off.

• Cold water in tank is still being chilled. Wait 15 minutes and check

temperature again.

• Check that the Temperature Control is set to the “Max” setting.

PROBLEM

Water is not cold.

• Check that the tubing is not bent or kinked.

Cold water drips or sputters from spout.

• Make sure main supply valve is open.
• Check the flow monitor reading on faucet. Green light is good, yellow

light is fair and red light indicates filter change.

• Check that water pressure to the chiller is 30 psi (138 kPa) minimum.
• Check to see if chiller is attached to hot water line. If so, attach to

cold water line.

• Check UltraEase™ filters for proper installation.

Water does not flow from spout.

• If the dispenser has not been used for 3 or more days or if only 1 to

3 cups of water are dispensed in a day, the tank may need to be
purged. Open the faucet for 2 to 3 minutes to purge the old water
from the tank. Allow new water in tank to reach desired temperature
(approximately 1 hour) before dispensing water.

• Check the flow monitor reading on faucet. Green light is good, yellow

light is fair and red light indicates filter change.

Unpleasant taste.

ONE YEAR LIMITED WARRANTY

The Warrantor promises the original purchaser to repair or replace, at the Warrantor’s option, any part of this ProSelect™ Chiller unit that proves
to be inoperative due to a defect in material or workmanship under normal use, for a period of one (1) year from the date of purchase. This
warranty will be honored provided the ProSelect™ Chiller unit has been installed and operated in accordance with the written instructions
furnished with the ProSelect™ Chiller unit.

GENERAL PROVISIONS AND EXCLUSIONS

This warranty applies only within Canada and the United States of america. This warranty will be honored if the unit is returned in the original
carton (or suitable replacement) along with proof of purchase. This warranty does not apply to bonus and/or accessory items sold with the
ProSelect™ Chiller unit. This warranty does not apply if the affixed serial number is removed, defaced or obliterated. This warranty does not cover
poor performance, failure or damage of any part resulting from external causes such as alterations, abuse, misuse, misapplication, corrosion,
liming conditions or acts of God.

This warranty and the Underwriter’s Laboratory or Canadian Standard Association listing for this ProSelect™ Chiller unit are automatically voided if
this ProSelect™ Chiller unit is altered, modified or combined with any other machine or device. Alteration or modification of this ProSelect™ Chiller
unit may cause serious flooding and/or hazardous electrical shock or fire.

Except as set forth herein or required by law, the Warrantor makes no other warranty, guarantee or agreement, express, implied or statutory,
including and IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The Warrantor does not assume or authorize
any person to assume any obligations of liability in connection with this product. In no event will the Warrantor be liable for indirect, special or
consequential damages (including without limitation, economic loss) or for any delay in the performance of this agreement due to causes beyond
its control.

Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some
states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or from province to
province.

If you need service, first see Troubleshooting Solutions. Additional help can be found by checking Assistance or Service or by calling our customer
service line at 1-800-950-3226. Monday through Friday, from 8:00 am to 9:00 pm (EST), or by writing: ProSelect™ Filtration System, Oasis
Corporation, P.O. Box 13150, Columbus, OH 43213-0150