Hydrotech FreshPoint U440 Ultrafiltration System - Manual (Page 31)

Page 31
Troubleshooting
Problem Possible Cause Correction
1.System controller does not have
power.
A. The system is not plugged
in.
A. Plug the system controller in.
2. There is no product water flow to
the house.
A. Bypass valves are not in the
correct positions to allow water
flow to the house, or supply
water is unavailable.
A. Restore supply flow to the system.
B. Cartridge in prefilter is
plugged.
B. Replace or clean the filter cartridge.
C. FreshPoint™ membrane is
fouled.
C. Contact your FreshPoint™ dealer for
service.
3. There is low flow or pressure
available.
A. FreshPoint™ is flushing. A. Wait for flush to end. If desired, have
a pressure tank installed after system
to maintain pressure during flush. If
flushing continuously, see #4 below.
B. Unit is not flushing
frequently enough.
B. Decrease the volume between
flushes, and/or increase the flush time.
C. Inlet water pressure is too
low.
C. Boost the inlet water pressure.
D. Cartridge in prefilter is
plugged.
D. Replace or clean the filter cartridge.
E. FreshPoint™ membrane is
fouled.
E. Contract your FreshPoint™ dealer for
service.
F. Incoming water temperature
is too low.
F. Contact your FreshPoint™ dealer for
options to compensate for low water
temperature.
4. System is flushing continuously. A. Drain solenoid valve is stuck
open.
A. Replace the drain solenoid valve.
B. System controller circuit
board is sending flush signal
continuously.
B. Contact your FreshPoint™ dealer for
service.
5. System is not flushing. A. The system is not plugged
in.
A. Plug the system controller in.
B. Drain solenoid valve is stuck
closed.
B. Replace the solenoid valve.
C. Meter is not reading flow. C. Check the connection of meter cable
to meter, secure if necessary.
D. System controller circuit
board is not sending flush
signal.
D. Contact your FreshPoint™ dealer for
service.
6. Meter is not reading flow. A. Meter cable is not secured
to meter body.
A. Check the connection of meter cable
to meter, and secure if necessary.
B. Meter or controller are
malfunctioning.
B. Contract your FreshPoint™ dealer for
service.