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Appendix c. troubleshooting, C.1 troubleshooting with the status leds – Asante Technologies VR2004 User Manual

Page 55

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User’s Manual

55

Appendix C. Troubleshooting


Before beginning the troubleshooting process, please check the
System Requirements found in Chapter 1 have been met. If not,
resolve the System Requirement deficiencies before attempting to
troubleshoot further.

C.1 Troubleshooting with the Status LEDs


Consult Chapter 1.4 for information on the normal operation of the
LEDs. For brevity, this table only shows abnormal or unusual status
conveyed by the LEDs.

LEDs

Function

Color Status

Problem

Description

Suggestions

1,2,3,4

Link-Activity

Green Off

No network connec-

tion

Check network

cable connection

Wireless

(VR2004AC

only)

Wireless

Status

Green Off

No wireless con-

nection OR no

traffic detected

Check network

cable connection.

COM

Dial-Up

Modem

Status

Green Off

No analog modem

detected

Verify that the

router is configured

for dial-up Modem

(see Chapter

2.1.6). Check

network cable

connection

WAN

Link-Activity

Green Off

No network connec-

tion

Check broadband

modem, check

network cable

connection

Status

Router Status Amber On

Power-on self-test

or router is being

configured

If LED stays on,

contact Technical

Support.

Power

Power

Green Off

No power to unit

Check power

adapter and source