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Warranty, General, Warranty terms – DE DIETRICH VIVADENS MCR 24, MCR .._.. MI User Manual

Page 33: 9 warranty, 1 general, 2 warranty terms

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9 Warranty

9.1

General

You have just purchased one of our appliances and we thank you for

the trust you have placed in our products.
Please note that your appliance will provide good service for a longer

period of time if it is regularly checked and maintained.
Your fitter and our customer support network are at your disposal at

all times.

9.2

Warranty terms

The following provisions are not exclusive of the buyer being able

benefit from the legal provisions applicable regarding hidden defects

in the buyer’s country.
Starting from the purchase date shown on the original fitter’s invoice,

your appliance has a contractual guarantee against any

manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.

The manufacturer is not liable for any improper use of the appliance

or failure to maintain or install the unit correctly (the user shall take

care to ensure that the system is installed by a qualified engineer).

In particular, the manufacturer shall not be held responsible for any

damage, loss or injury caused by installations which do not comply

with the following:

4

applicable local laws and regulations,

4

specific requirements relating to the installation, such as national

and/or local regulations,

4

the manufacturer’s instructions, in particular those relating to the

regular maintenance of the unit,

4

the rules of the profession.

The warranty is limited to the exchange or repair of such parts as have

been recognised to be faulty by our technical department and does

not cover labour, travel and carriage costs.
The warranty shall not apply to the replacement or repair of parts

damaged by normal wear and tear, negligence, repairs by unqualified

parties, faulty or insufficient monitoring and maintenance, faulty

power supply or the use of unsuitable fuel.
Sub-assemblies such as motors, pumps, electric valves etc. are

guaranteed only if they have never been dismantled.
The legislation laid down by european directive 99/44/EEC,

transposed by legislative decree No. 24 of 2 February 2002 published

in O.J. No. 57 of 8 March 2002, continues to apply.

MCR 24 MCR 24/28 MI MCR 30/35 MI MCR 34/39 MI

9. Warranty

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