Castle TSM-21 Serial 61076 to 64233 (Parker) Operator Manual - Manual (Page 3)

1
Customer Promise
In a perfect world, there would be no need for Technical Support and Service. At Castle, Inc. we
recognize that the world is not perfect (yet), so please call Castle Technical Support if you
encounter a problem with your Castle machine.
1 (800) 282- 8338
The jog and jostle of shipping and handling can undo even the most strict quality measures.
Many difficulties that may occur in a new machine can be identified with a simple test or
resolved with a simple adjustment right over the phone.
Castle’s innovative machines are designed to be user serviceable and many Castle dealers offer
top-notch technical know-how. In the event that you require on-site service or support we ask
that you first contact the dealer, distributor, or reseller from whom you purchased your Castle
machine.
No one can promise a complete absence of problems and inconveniences, but we do promise
prompt, courteous, and professional assistance if you ever need it.
Safety Notification
WARNING: The Castle Model TSM-21 Pocket Cutter
was designed with operator safety as a priority.
This machine was carefully prepared for shipment at
our factory. Upon receipt of the machine, inspect for
shipping damage. IMMEDIATELY report any
damage to the freight company, to your Castle dealer,
and to Castle, Inc. DO NOT attempt to operate the
machine if you observe any physical damage. Contact
Castle, Inc. at 800-282-8338 for instructions.