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Appliance has been switched off, Power failure, The fuse has been switched off – Neff K6624X9 EU User Manual

Page 27: The mains plug has not been inserted properly, Customer service, Repair order and advice on faults

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27

Customer service

Your local customer service can be

found in the telephone directory or in the

customer-service index. Please provide

customer service with the appliance

product number (E-Nr.) and production

number (FD).
These specifications can be found on

the rating plate. Fig.

-

To prevent unnecessary call-outs, please

assist customer service by quoting the

product and production numbers. This

will save you additional costs.

Repair order and advice

on faults

Contact information for all countries can

be found on the enclosed customer

service list.

Fault

Possible cause

Remedial action

The refrigerating unit

is switching on more

frequently and for

longer.

Appliance opened

frequently.

Do not open the appliance

unnecessarily.

The ventilation

openings have been

covered.

Remove obstacles.

Temperature display

refrigerator

compartment is

flashing. Fig.

2/3

Appliance opened

frequently.

Do not open the appliance

unnecessarily.

Too much food was

placed in the

compartment.

Before placing food in the freezer,

press the “super” button.

The ventilation

openings have been

covered.

Remove obstacles.

Appliance has no

refrigeration capacity.

Appliance has been

switched off.

Power failure.

The fuse has been

switched off.

The mains plug has

not been inserted

properly.

Press main On/Off switch. Fig.

2/1

Check whether the power is on.

Check the fuse.

GB

0844 8928989

Calls from a BT

landline will be

charged at up

to 3 pence per

minute. A call

set-up fee of up

to 6 pence may

apply.

IE

01450 2655

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