Simple troubleshooting – Neff C77V60N2 User Manual
Page 61

Neff
C77V60N2 | 02/2012
English |
59
Simple troubleshooting
Problem
Cause
Solution
Display shows
Error
Please contact hotline
The appliance has a fault.
Call the hotline (see rear
cover).
The water filter does not
stay in position in the water
tank.
The water filter is not mounted
correctly.
Firmly press the water filter
straight down into the tank
connection.
The coffee grounds are not
compact and are too wet.
The grinding setting is too fine
or too coarse, or not enough
ground coffee has been used.
Adjust the grinding unit to a
coarser or finer setting, or use
2 level measuring spoons of
ground coffee.
Display shows
Clean brewing unit
Brewing unit is soiled.
Clean brewing unit.
Too much pre-ground coffee
in the brewing unit.
Clean brewing unit.
(Pour in no more than 2 level
measuring spoons of ground
coffee).
The brewing unit’s mechanism
is stiff.
Clean brewing unit (see
“Cleaning the brewing unit”).
Coffee or milk froth quality
varies considerably.
Build-up of limescale in the
appliance.
Descale the appliance with
two descaling tablets as de-
scribed in the instructions.
Water dripped onto the
inner floor of the appliance
when the drip tray was
removed.
Drip tray removed too early.
Wait a few seconds after the
last drink was dispensed be-
fore removing the drip tray.
If you are unable to solve the problem, do not try to find the fault yourself or dismantle the
appliance or repair it yourself. Call the hotline (see rear cover).