4maintenance, 6 warranty – Alpha Technologies CFR Redundant Control Unit User Manual
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4
Maintenance
4.6
Warranty
Alpha Technologies warrants its equipment to be free of manufacturing defects in material and workmanship
for a period of 24 months from the date of manufacture. The liability of Alpha Technologies under this warranty
is solely limited to repairing, replacing, or issuing credit for such equipment (at the discretion of Alpha
Technologies), provided that:
1. Alpha Technologies’ Customer Service Department is promptly notified, by facsimile or telephone, that a
failure or defect has occurred.
2. Alpha Technologies’ Customer Service Department issues a Return Materials Authorization (RMA) number,
and designates the service location. The RMA must be clearly marked on the outside of the shipping
container.
3. Purchaser is responsible for all in-bound shipping and handling charges (COD and freight collect will not
be accepted without prior approval from Alpha Technologies); Alpha Technologies will pay out-bound
surface shipping charges for return of repaired equipment.
4. A satisfactory examination of the returned unit by Alpha Technologies’ Service personnel shall disclose
that defects have not been caused by misuse, neglect, improper installation, repair, alteration, or accident,
or failure to follow instructions furnished by Alpha Technologies. If Alpha Technologies’ Service personnel
determine that the unit has been damaged due to one of these causes, or if the unit is free of defects, a
handling or repair fee may be assessed prior to returning the unit.
WITH RESPECT TO BATTERIES, PERIPHERAL DEVICES, ATTACHMENTS OR APPARATUS NOT
MANUFACTURED BY ALPHA TECHNOLOGIES, ALPHA WILL ASSIGN TO THE PURCHASER ITS RIGHTS
UNDER THE ORIGINAL MANUFACTURER’S WARRANTY OF SUCH BATTERIES, PERIPHERAL DEVICES,
ATTACHMENTS OR APPARATUS, BUT OFFERS NO ADDITIONAL WARRANTIES IN CONNECTION
THEREWITH.
THIS LIMITED 24-MONTH WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
IN NO CASE SHALL ALPHA TECHNOLOGIES BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR LOST
PROFITS OR REVENUES, EVEN IF ALPHA TECHNOLOGIES HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH, FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED.
Any action for breach of this limited 24-month warranty must be brought within a period of 24 months from
date of manufacture.
This limited 24-month warranty does not extend to any unit that has been repaired or altered by any party
other than Alpha Technologies or its Authorized Service Center.
Alpha Technologies reserves the right to discontinue particular models and to make modifications in design
and/or function at any time, without notice and without incurring obligations to modify previously purchased
units.
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LIMITED 24-MONTH WARRANTY
AC PRODUCTS