John Wood Electric Water Heaters - NEW - Manual (Page 25)

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ing if the water heater has any additional aftermarket equipment introduced into the sealed system not approved by the
Manufacturer; or
d. The water heater or any of its component parts are damaged or fails from operation with an empty or partially empty tank
(such as, but not limited to elements burned out in a dry tank); or
e. The water heater or any part has been under water; or
f. The water heater is exposed to highly corrosive atmospheric conditions. No warranty extends, for example, and without
limitation of the foregoing, to Units exposed to: salts, chemicals, exhausts, pollutants, or contaminants; or
g. The water heater is not continuously supplied with potable water; or
h. The water heater replacement is requested for reasons of noise, taste, odour, discolouration, and/or rust; or
i. The water heater is operated at temperatures exceeding the maximum setting of the thermostat and/or high limit control
provided by the Manufacturer, or at water pressures exceeding the pressure reading stated on the Unit; or
j. The water heater is operated without an operating anode; or
k. The water heater is supplied or operated with deionized water; or
l. The water heater is removed from its original installation location; or
m. The water heater is installed outdoors (this water heater is intended only for indoor installation); or
n. The water heater is converted, or is attempted to be converted, from one voltage or wattage to another, if an electric
water heater, or from one gas type to another, if a gas water heater; or
o. The water heater has not been fi red at the factory rated input and fuel for which it was factory built; or
p. The water heater or any of its component parts fail due to sediment build-up; or
q. The water heater does not have installed a properly operating temperature and pressure relief valve, certifi ed to ANSI
Z21.22/CSA “Requirements for Relief Valves for Hot Water Supply Systems”; or
r. The water heater or any of its component parts fail because of fi re, fl oods, lightning, or any other act of God, or any other
contingency beyond the control of the Manufacturer; or
s. The water heater is installed in a closed system without adequate provision for thermal expansion.
3. Except when specifi cally prohibited by the applicable law, the Owner, and not the Manufacturer, shall be liable for and shall
pay for all charges for labour or other expenses incurred in the removal, repair, or replacement of the water heater or any
component part(s) claimed to be defective or any expense incurred to remedy any defect in the product.
Such charges may include, but are not necessarily limited to:
a. All freight, shipping, handling, and delivery costs of forwarding a new water heater or replacement part(s) to the Owner.
b. All costs necessary or incidental in removing the defective water heater or component part(s) and installing a new water
heater or component part(s).
c. Any material required to complete and/or permits required for the installation of a new water heater or replacement
part(s), and
d. All costs necessary or incidental in returning the defective water heater or component part(s) to a location designated by
the Manufacturer.
4. The terms of this Limited Warranty cannot be modifi ed by any person, whether or not he/she claims to represent or act on
behalf of the Manufacturer.
E. HOW THE ORIGINAL OWNER CAN MAKE A WARRANTY CLAIM.
1. The Owner should submit the warranty claim direct to the Manufacturer’s Service Department, at the address or phone num-
ber listed below, and the Manufacturer will arrange for the handling of the claim.
2. Whenever any inquiry or request is made, be sure to include the water heater’s Catalogue Number, Model Number, Serial
Number, date of purchase, date of installation, and location of installation.
This Warranty and the Manufacturer’s obligations shall be construed and determined in accordance with the laws of both the Prov-
ince of Ontario, and of Canada in force therein. This Warranty does not affect specifi c legal rights of a consumer under applicable
law, except to the extent that such rights may be waived or replaced, and the provisions hereof are deemed to be amended to the
extent necessary. The unenforceability of any provision, in whole or in part, of this Certifi cate shall not affect the remaining provi-
sions. Any and all repair and/or replacement of part(s) or Unit are the sole and exclusive remedy available against the Manufac-
turer.
John Wood Water Heaters
599 Hill Street West
Fergus, ON Canada N1M 2X1
Should you have any questions, please
Visit us online at www.johnwoodwaterheaters.com, or
E-mail us at [email protected], or
Call our Technical Support line at 1 888 GSW TECH (479 8324)