John Wood Electric Water Heaters - NEW User Manual

Page 24

LIMITED WARRANTY

RESIDENTIAL STORAGE TANK TYPE WATER HEATER FOR INSTALLATION IN A SINGLE FAMILY DWELLING

A. WHO IS COVERED.

GSW WATER HEATING AND ITS SUPPLIERS, (herein collectively referred to as “Manufacturer”) warrants only to the origi-
nal consumer purchaser (hereinafter “Owner”) of the water heater, within the boundaries of the continental United States or
Canada, or their territories, so long as he or she continuously occupies the single family dwelling in which this water heater is
initially installed for the period specifi ed below. This Warranty is not transferable. This Warranty is reduced to one year if the
water heater is used in a commercial or industrial application, or if the water heater is used to supply more than one dwelling
unit. Consumers must retain point-of-sale proof of purchase to validate warranty entitlement.

B. WHEN IT IS COVERED.

The water heater is warranted only when it is installed, operated, and maintained in accordance with the printed instructions
accompanying the water heater. The water heater shall/must be installed in such a manner that, if the tank or any connection
thereto should leak, the resulting fl ow of water will not cause damage to the area in which it is installed. The water heater’s tem-
perature and pressure relief valve must be piped to the nearest drain to avoid damage in the event the valve is actuated. For
detailed instructions, read the manual accompanying the water heater and review drawings in the manual.

C. WHAT THE MANUFACTURER WILL DO AND THE PERIOD OF COVERAGE.

1. The Inner Tank. If the inner tank leaks within the warranty period shown in the table above after the original installation, the

Manufacturer will furnish a new water heater of the Manufacturer’s then prevailing comparable model. If industry standards,
regulatory changes, product improvements, or product obsolescence prohibits the Manufacturer from furnishing an identical
model replacement water heater under this Warranty, the Owner will be furnished with a new water heater of comparable
capacity; however, the Owner will be charged for the additional value of the item(s) which the Manufacturer has incorporated
in the replacement water heater. A prior authorization number must be obtained from the Manufacturer before replacing the
water heater. This Warranty is limited to one replacement water heater at the original installation site.

2. Component Part. If any component, part other than the inner tank, proves to the Manufacturer’s satisfaction to be defective in

material or workmanship within the warranty period shown in the table above after the original installation, the Manufacturer
will furnish the Owner with a replacement for the defective part(s). This Warranty is limited to one replacement component
part for each original part.

3. Return of Defective Water Heater and Component Parts. The Manufacturer reserves the right to examine the alleged defect

in the water heater or component part(s). As such, it will be the Owner’s obligation (see paragraph D. 3) to return the water
heater and/or component part(s) to the Manufacturer.

a. When returning a water heater, it must include all component parts and the rating plate label.
b. When returning component part(s), they must be individually tagged and identifi ed with the water heater’s Model Number,

SKU, Serial Number, date of purchase, and date of installation.

c. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS

EXPRESS WARRANTY IS, WHERE PERMITTED BY LAW, IN LIEU OF AND EXCLUDES AND REPLACES ALL
OTHER CONDITIONS, WARRANTIES, GUARANTEES, REPRESENTATIONS, OBLIGATIONS OR LIABILITIES OF
THE MANUFACTURER OF ANY NATURE OR KIND, EXPRESS OR IMPLIED, HOWEVER ARISING (WHETHER BY
CONTRACT, CONDUCT, STATEMENT, STATUTE, NEGLIGENCE, PRINCIPLES OF MANUFACTURER’S LIABILITY,
OPERATION OF LAW, OR OTHERWISE) WITH RESPECT TO THE UNIT OR ITS FIRNESS FOR A PARTICULAR
PURPOSE, METCHANTABILITY, INSTALLATION, OPERATION, REPAIR, OR REPLACEMENT. THE MANUFACTUR-
ER EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. IN NO EVENT WILL THE MANUFACTURER’S
LIABILITIES EXCEED THE COST OF THE DEFECTIVE PART(S) OR UNIT.

D. WHAT THIS WARRANTY DOES NOT COVER.

1. The Unit must not be installed where water damage can result from a leak, while provision(s) shall be made for directing any

water escaping from the Unit to a properly operating drainpipe. As all units of this type may eventually leak, you must protect
against any potential water damage. The Manufacturer accepts no responsibility for such damage, nor any incidental or
consequential loss, nor damage(s) related thereto, suffered by the Owner of the Unit nor by any third party.

2. The Manufacturer shall not be liable under this Warranty and this Warranty shall be void and have no effect if the following

events occur:

a. The water heater or any of its component parts have been subject to misuse, alteration, neglect, or accident; or
b. The water heater has not been installed in accordance with the applicable local plumbing and/or building code(s) and/

or regulations or, in their absence, with the latest edition of the Natural Gas and Propane Installation Code, and/or the
Canadian Electrical Code; or

c. The water heater is not installed, operated, and maintained in accordance with the Manufacturer’s instructions, includ-

When referencing the water heater for service or warranty, please refer to the rating plate af xed to the unit.
The Model Number contains the warranty period. Example: JW850SDEB

The Serial Number contains the manufacture date information for the unit as follows:

Manufactured in week 5
Manufactured in 2010

Inner Tank Warranty Years

Component Part Warranty Years