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Before you call – Acer Extensa 4100 User Manual

Page 68

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Troubleshooting my computer

58

English

Before you call

Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently.

If there are error messages or beeps reported by your computer, write
them down as they appear on the screen (or the number and sequence
in the case of beeps).

You are required to provide the following information:

Name:________________________________________

Address:______________________________________

______________________________________________

Telephone number:____________________________

Machine and model type:_______________________

Serial number:_________________________________

Date of purchase:______________________________