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Troubleshooting – Acer T272HUL User Manual

Page 20

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EN-19

TROUBLESHOOTING

Before sending your LCD monitor for servicing, please check the trouble-
shooting list below to see if you can self-diagnose the problem.

(DVI/HDMI Mode)

Problems

Current Status Remedy

LED ON

·

Using OSD, adjust brightness and

contrast to maximum or reset to their

default settings.

LED OFF

·

Check the power switch.

·

Check if AC power cord is properly

No Picture

connected to the monitor.

LED displays

·

Check if video signal cable is properly

amber color

connected at the back of monitor.

·

Check if the power of computer system
is ON.

Abnormal

No sound, or

·

Check the audio cable with the host PC

Sound

sound level is

is connected.

(Only Audio- too low
Input model)

·

Check if the volume setup of the host

(Optional)

PC is in minimum position and try to
raise the volume level.