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A.4 troubleshooting – Asus ASMB3-SOL PLUS User Manual

Page 69

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ASUS ASMB3-SOL PLUS

A-5

A.4

Troubleshooting

Problem

Solution

The local/central server cannot connect

to the ASMB3-SOL PLUS board.

1. Check if the LAN cable is connected

to the right LAN port (usually LAN1

port) for server management. See

page A-1 for details.

2. Check if the remote server LAN port

is working properly. If you have not

previously installed the LAN controller

driver, install the same using the

system support CD.

3. Make sure that both LAN IPMI and

BMC firmware have been updated

(see section 2.3 for details), and the

AC power cord has been unplugged

for at least 5 seconds after the

firmware updating.

4. Make sure that the IP address of both

the remote and local/central servers

are on the same subnet.

5. Try “ping ” in

Windows command window or

Linux/Unix terminal of local server

(client), then type “arp -a” and make

sure remote server’s MAC address is

shown in the client’s ARP table.

6. Reset BMC using “asmc2 -init_

asmb”. See Section 2.5 for details.

The ARC cannot receive PET

information from the remote server.

Install SNMP service. See section 3.1.11

Viewing PET information for details.

Short Message Service (SMS)

1. Check if the USB cable is connected

properly.

2. Check if your smart phone (such as

ASUS P505) is working properly.

3. Install Microsoft

®

ActiveSync.

4. Set the phone number.

This troubleshooting guide provides answers to some common problems

that you may encounter while installing and/or using ASUS ASMB3-SOL

PLUS. These problems require simple troubleshooting that you can perform

by yourself. Contact the Wireless LAN Technical Support if you encounter

problems not mentioned in this section.

(continued on the next page)