Xoro HTC 1926D - Manual (Page 119)

57
Engl
ish
Troubleshooting DVD
Our custom service will help you. Did you already read the Troubleshooting pages?
Technical custom service of Xoro/MAS:
•
Phone: +49 40 77 11 09 17
•
Internet: www.xoro.de/support.htm
Symptom Check and Action
Does not play
•
No disc, load a disc.
•
Disc has been loaded upside down. Place the disc with the label
side up.
•
Disc’s region code does not match to the player.
•
Disc’s rating level is higher than the player’s rating level setting.
•
Disc is not correct type for the player.
•
Disc is damaged or power on for one or two hours.
•
Moisture may be condensed inside the player. Remove the disc
and leave the unit power on for one or two hours.
No Picture
•
Check the system connection is proper and secure.
•
Check if the connection cables are damaged.
•
Clean the disc.
Picture
Noise /
distorted
•
The disc is dirty or damaged. Clean the disc or try another disc.
Picture not full
screen
•
Select the screen format from the player’s SETUP MENU.
•
See “SETUP MENU” of this manual.
•
Select the screen format from DVD disc menu.
Problem
message dis-
play
on screen
Following message will display when there is a problem with the loaded
disc”
1. “WRONG REGIONAL DISC”: Disc’s region code is not match to the
player.
2. “WRONG PASSWORD”: The player refuse to play a disc with rating
level higher than the player’s rating level setting.
3. “WRONG DISC”: The player is equipped with automatic disc quality
detection software. When the player detects a problem disc or a
damaged disc, the player may keep playing the disc at lower quality
or stop playing, depending on the damage level of the disc.