SCANTECH ID (Champtek company) NOVA N-4070 User Manual

Page 32

Appendices

Problems

Diagnostic Tips

The LED remains blue.

 The scanner is continuously

reading a barcode. Remove all
barcode labels from the scan
volume of the scanner and try
again.

 The scanner cannot send the data

to the host system. There is no
proper handshaking between the
scanner and the host. Scanner
buffer is full. Make sure that all
cables are connected and your
host system is ready to receive
data.

A barcode is read by the scanner but
not accepted by the host system.

 The communication cable is not

connected to the serial port of
your host system. Refer to the
manual of your host system to
locate the serial port.

 The communication settings of the

host and scanner do not match.
Ensure that the setting values for
both devices are the same. For
proper adjustment values see the
Configuration Guide.

 The communication cable does

not suit your host system. Contact
your supplier for the correct
communication cable.

 The data format is not supported

by the software running on the
host system.