SCANTECH ID (Champtek company) NOVA N-4070 - Manual (Page 31)

Appendices 25
F TROUBLESHOOTING
This section contains information on solving problems you may encounter
when using the scanner. If troubles occur, take a moment to read the
information in this section. However, before referring to the diagnostic tips
makes sure that the scanner is installed as described in Chapter 2 and that
all cables are properly connected.
Problems Diagnostic Tips
The scanner is on but a barcode
cannot be read. The LED is blue.
 The scanner window is dirty.
Clean the scanner window as
described in the Maintenance
section.
 The presented barcode type is not
enabled. Select the barcode type
with the Configuration Guide.
 The scanner is disabled by the
host.
 The barcode type you presented
to the scanner is not supported by
the scanner.
The scanner is on, but the motor is
not rotating. A barcode cannot be
read. The LED is intermittently
flashing orange.
 The scanner is in sleep mode.
Press the Sleep/Wake Button to
reactivate the scanner or use the
wake protocol.
The LED is alternating blue/orange.
 Mirror motor is defective and must
be replaced (Authorized personnel
only).
The LED is alternating blue/orange
and beeps are heard.
 Possible failure of the detecting
protective circuit. Immediately
disconnect the scanner from its
power source. Contact your
supplier.
The scanner does not accept more
than two or three barcodes.
 There is no proper handshaking
with the host system. Switch the
host system on and check
connection and communication
settings.
The LED is blinking blue/orange.
 The ambient temperature is too
high. Make sure the scanner has
enough air ventilation and is not
placed in direct sunlight.