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Troubleshooting tips – Ocean Optics MH-5000 User Manual

Page 15

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14

Troubleshooting Tips

Problem

Solution

Cause

If “Please close a lid” is shown →

Please close a lid.

If “Please start” is shown →

Please put off the dedicated
container LepiCuve, or start
to measure.

If “Resistance is too low” is shown

Please refer to the user’s
manual ” for

setting “

If “Conductivity is too low” is shown

Please inject the liquid sample
again.

Lower electrical
conductivity because
of bubbles in a
sample liquid

If “Please put off LepiCuve” is shown

Please put off the container

If “Power save mode. Press a mode
button” is shown →

Please press a mode button.

“EEPROM Not initialized“ →

Please call our customer
support

Out of order

If “ERROR” is shown→

Please take a number of the
error message, call our
customer support.

If ”Resistance OK” is shown
continuously, though the lid is
close-fitting enough,→

Please turn in a clockwise
direction with a dedicated
industrial tool (

fine hexagon

wrench).

If ”Resistance OK”is not shown on a
display, though the lid is close-fitting
enough →

Please turn in a clockwise
direction with a dedicated
industrial tool (

fine hexagon

wrench).

Nothing is shown on a display→

Please refer to the user’s
manual ” for

setting “

If electrodes are broken→

Please call our customer
support.

If the lid can not be close enough →

If the apparatus make a strange sound
continuously different from usual during
a measurement →

Please turn off the power
switch at once, call our
customer support.